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Maintenance Technician

vor 3 Wochen

Zürich, Schweiz Axepta Vollzeit

**Techniker für Videoüberwachung**:
**Kundendiensttechniker - Kommunikationssysteme (Deutschschweiz)**:
**Ihre Mission**

Mit Standort in der Deutschschweiz arbeiten Sie als Kundendiensttechniker (SAV) für technische Anlagen in den Bereichen Kommunikation, Automatisierung und Sicherheit. Ihre Einsätze erfolgen hauptsächlich vor Ort bei Kunden in der Region.

**Ihre Aufgaben**:

- Wartung, Fehlerbehebung und Inbetriebnahme von technischen Kommunikationssystemen
- Einsätze vor Ort bei Kunden in der Deutschschweiz
- Bearbeitung von Kundenanfragen aus der Ferne, wenn möglich (technischer Support per Telefon und E-Mail)
- Mitwirkung bei der Abwicklung kleiner technischer Projekte in Zusammenarbeit mit dem internen Team
- Technische Beratung und Unterstützung der Kunden bei der Nutzung der installierten Lösungen

**Gesuchtes Profil**:

- Technische Ausbildung (Elektroinstallateur, Automatiker, Elektroniker oder gleichwertig)
- Ca. 5 Jahre Erfahrung im Kundendienst / technischen Unterhalt, idealerweise in den Bereichen Hausautomation, Telekommunikation oder Gebäudetechnik
- Kenntnisse in IT-Netzwerken, Bussystemen (z.?B. KNX, LON, Modbus...) und IKT-Lösungen sind unerlässlich
- Sicherer Umgang mit Office-Tools (MS Office)
- Selbstständig, dienstleistungsorientiert, präzise und mit ausgeprägter Kundenorientierung
- Sprachen: Deutsch ist obligatorisch; Englisch und Französisch sind von Vorteil
- Gültiger Führerausweis Kategorie B erforderlich - Wohnsitz in der Deutschschweiz

**Was wir bieten**:

- Ein innovationsorientiertes Unternehmen mit überschaubarer Grösse und Kundennähe
- Eine ausgewogene Tätigkeit zwischen Büroarbeit, Remote-Support und Außeneinsätzen
- Firmenfahrzeug wird zur Verfügung gestellt
- Flexible Arbeitszeiten und gute Arbeitsbedingungen
- Weiterbildungsmöglichkeiten und interne Entwicklungsperspektiven

**Field Service Technician - Communication Systems (German-speaking Switzerland)**

**Your Mission**

Based in the German-speaking region of Switzerland, you will work as a Field Service Technician (Customer Service) for technical systems in the fields of communication, automation, and security. Your assignments will mainly take place on-site at customers' premises in the region.

**Your Responsibilities**:

- Maintenance, troubleshooting, and commissioning of technical communication systems
- On-site interventions at customer locations in German-speaking Switzerland
- Participation in the execution of small technical projects in collaboration with the internal team
- Technical advice and support for customers in the use of installed solutions

**Your Profile**:

- Technical training (electrician, automation technician, electronics technician, or equivalent)
- Approximately 5 years of experience in customer service / technical maintenance, ideally in home automation, telecommunications, or building technology
- Knowledge of IT networks, bus systems (e.g., KNX, LON, Modbus...), and ICT solutions is essential
- Proficient in office tools (MS Office)
- Independent, service-oriented, precise, and highly customer-focused
- Languages: German is mandatory; English and French are advantageous
- A valid Category B driving license is required - residence in German-speaking Switzerland

**What We Offer**:

- An innovation-oriented company with a manageable size and close customer relationships
- A balanced role between office work, remote support, and field service
- Company vehicle provided
- Flexible working hours and good working conditions
- Training opportunities and internal development prospects