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INTERNATIONAL TELECOMMUNICATION UNION
- ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems. ITU also organizes global Telecom events bringing together the most influential representatives of government and the private sector to exchange ideas and knowledge for the benefit of all._
**National Coordinator Consultant - Digital Government Cooperation Project - Kazakhstan**
**Vacancy notice no**: 2171
**Sector**: BDT
**Department**: Regional Offices
**Country of contract**: Remote
**Duty station**: Home Based
**Position number**: positionNumber
**Grade**: PositionGrade
**Type of contract**: Consultant
**Duration of contract**: 75 working days during October 2025 - April 2026
**Recruitment open to**:External
**Application deadline (Midnight Geneva Time)**: 6 October 2025
ORGANIZATIONAL UNIT
The Telecommunication Development Bureau (BDT) is responsible for the organization and coordination of the work of the Telecommunication Development Sector of the Union. BDT deals mainly with development policies, strategies, programming, projects, as well as technical cooperation activities to enable and foster universal access to affordable, high-quality and secure telecommunications/ICTs and Foster equitable and inclusive use of telecommunications/ICTs to empower people and societies for sustainable development. To effectively and efficiently serve the needs of Member States, BDT is organized into four functional areas:
- Operations Coordination Department (Office of the Deputy to the Director) (DDR)
- Projects, Partnerships & Digital Skills Department (PPS)
- Digital Networks & Environment Department (DNE)
- Digital Knowledge Society Department (DKS)
The regional offices provide assistance to the ITU Member States of the Region, ensuring a close relationship and collaboration. To implement the agreed programs and projects, in accordance with the ITU Strategy Plan and the BDT Action Plan, with the active support of all Departments, providing timely information about their development. To provide proper line management and support, the Regional Directors report to the Director of the BDT.
**BACKGROUND INFORMATION**:
The purpose of the consultancy is to support implementation of the regional project ‘Digital government cooperation in the Central Asia and Caucasus countries’. The project focuses on assisting stakeholders (governments and institutions) of the ITU Regional Office for the Commonwealth of Independent States (CIS) region in building capacity, designing and implementing digital services using the ITU GovStack approach, tools, and resources, and leveraging the expertise and experience of the programme partners.
**TERMS OF REFERENCE**:
Under the guidance of the ITU Regional Office for CIS, the consultant will:
- Support the promotion of Kazakhstan's knowledge assets and use cases pertaining to the project activities, by preparing information for publication on the dedicated regional platform.
- Draft the write-up of webinars’ agenda and participate therein, with a focus on deep-dive discussions of building blocks and analysis of use cases.
- Support development of selected technical specifications and documentation, informed by Kazakhstan’s experience and insights from other beneficiary countries, for potential inclusion in the global GovStack repository.
**CONCRETE DELIVERABLES**:
- Development of the detailed description of Kazakhstan’s knowledge assets and tools (digital government solutions, normative or organizational prerequisites, technical requirements, etc.) for publication on the dedicated regional platform (by February 2026).
- Participation in regional and global events, in the peer-to-peer meetings to share Kazakhstan’s experiences in digital government (during contract period).
- Preparation of technical specifications and documentation based on Kazakhstan’s solutions, selected by the GovStack global team (by April 2026).
**COMPETENCIES**:
- Proficiency in desktop productivity (Microsoft Excel, Microsoft Word, etc.).
- Ability to use meeting platforms for communication and collaboration(Zoom, Video Conferencing, etc.).
- Proficiency in presentation software (Microsoft PowerPoint, etc.).
**QUALIFICATIONS REQUIRED**:
**Education**:
University degree in engineering, economics, law, education, management, telecommunications/ICTs or a related field OR education from a reputed college of advanced education with a diploma of equivalent standard to that of an advanced university degree in one of the fields above.
**Experience**:
At least three (3) years of progressively responsible experience in digital government services. An advanced d
