Customer Success

Vor 4 Tagen

Zurich, Schweiz Taskbase Vollzeit

Do you want to join us on the journey of disrupting the digital learning market?

Taskbase is changing the way we learn and teach. We’re convinced that personalized feedback is the future of digital learning, and we’re on a mission to give every student the right feedback at the right time. With a scalable B2B SaaS approach, we help publishers and learning platforms engage students and maximize learning outcomes on their digital learning platform.

Are you passionate about driving customer success and managing tech projects in the dynamic world of SaaS? We are seeking a talented and experienced individual to join our team as a SaaS Customer Success Manager with exceptional project management skills.

Tasks
- Plan and manage client portfolios and build close relationships
- Create solutions with our customers to meet their customized needs and provide technical guidance for customers and internals
- Manage tech projects with internal and external stakeholders
- Handle and resolve customer requests and issue reports
- Train and coach customers in tool usage
- Advise our customers in didactical, technical, and coordinational matters
- Provide technical expertise: build the handshake of product development and customer needs through deep understanding of the products, services, and APIs

**Requirements**:

- Experience in agile project management and customer service
- Strong communication skills with customers
- Proficiency level in English and German, other languages as a plus
- Technical understanding, ideally SaaS
- You work independently and creatively in a startup environment
- You are reflective & open to feedback
- Hands-on mentality, open-minded and willing to learn every day new things

**Benefits**:

- Work in a fast-growing international edtech startup with flat hierarchies and the opportunity to make a difference
- Collaborate, be empowered and grow together with a motivated team of individuals who want to change the future of education.
- See the outcome of your work directly shaping the educational market.
- Enjoy a culture of trust and flexibility with great personal development potential
- Competitive salary and equity
- Be a part of Taskbase’s unique culture and story

**Taskbase is a good fit for you if**:

- You love to work in a flat hierarchy environment, where all the information is available to all, and where teamwork is essential
- You want to learn and progress personally, are reflective and open to feedback

  • Customer Success Account Manager

    vor 5 Stunden

    Zurich, Schweiz Microsoft Vollzeit

    With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...

  • Customer Success Manager Amea

    Vor 7 Tagen

    Zurich, Schweiz ABB Vollzeit

    **Customer Success Manager AMEA**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Customer Success Manager

    vor 2 Wochen

    Zurich, Schweiz LanguageWire Vollzeit

    Are you passionate about the language industry and technology? Would you like to become the trusted advisor for your customers and see how you contribute to their success? Are you driven by strong team spirit, an international work environment with flat hierarchies and plenty of chances to bring in your strengths and ideas? Are you curious, trustworthy,...

  • Customer Success Manager

    vor 1 Woche

    Zurich, Schweiz PriceHubble Vollzeit

    **About PriceHubble** PriceHubble is a PropTech company, set to radically improve the understanding and transparency of real estate markets based on data-driven insights. We aggregate and analyze a wide variety of data, run big data analytics and use state-of-the art machine learning to generate stable and reliable valuations and predictive analytics for...

  • Junior Customer Success Manager

    vor 5 Stunden

    Zurich, Schweiz Beekeeper Vollzeit

    We are looking for the most talented individuals that are energized by working in fast-paced and international environments. Our team is passionate, dedicated and highly motivated to tackle the daily challenges of a SaaS scale-up. We constantly improve our processes to support our team and business to grow at a fast pace in a sustainable manner. As a...

  • Customer Success Intern

    vor 1 Woche

    Zurich, Schweiz GOWAGO AG Vollzeit

    About GOWAGO AG Gowago is the new standard for leasing in Switzerland. By challenging the current ways of getting a car, we are focussing on reshuffling the Swiss automotive retail industry. We believe in providing our customers with a transparent, smooth, hassle-free and intuitive experience. Our focus on technology allows for the calculation of exact...

  • Customer Success Intern

    Vor 2 Tagen

    Zurich, Schweiz Inyova Vollzeit

    Inyova is the leading digital platform for investing with a sustainability impact. Through the Inyova platform, people can invest their money in companies that represent the causes they care about (like sustainability, gender equality, etc.) - without sacrificing returns along the way. Inyova stands for "invest in your values" and we're on a mission to make...

  • Principle Customer Success Account Manager

    Vor 7 Tagen

    Zurich, Schweiz Microsoft Vollzeit

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

  • Customer Success Director, Digital Business Line

    vor 2 Wochen

    Zurich, Schweiz ABB Vollzeit

    **Customer Success Director, Digital Business Line**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • Customer Success Account Mgmt Ic4

    Vor 7 Tagen

    Zurich, Schweiz Microsoft Vollzeit

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...