Team Leader Client Onboarding

A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents.

With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions.

“Rethink Everything” is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.

YOUR PROFILE

Operational tasks
- Ensure quality control for cases requiring Due Diligence Committee presentation due to elevating risks (high risk, very high risk and PEP clients)
- Be a key interlocutor for the first line of defense across all markets, including 1LoD review teams and business risk management units;
- Support the Head of Client Onboarding and Review with internal and regulatory audits focusing on client onboarding;
- Participate to tactical and strategic projects in order to enhance onboarding review process, systems and tools
- Support reviewing and developing standard operating procedures and guidelines
- Assist the Head of Client Onboarding and Review with the treatment of escalated cases/queries;
- Act as sparring partner to Zurich based Onboarding Team and Client Review Team as well as other CMPL colleagues and stakeholders
- Promote the team’s dynamics and strengthen collaboration with other groups/departments

Strategic tasks
- Identify shortfalls in and/or potential improvements to policy and process with proposal how to enhance
- Assist the Head of Client Onboarding and Review with identifying complex, sensitive and emerging issues, and propose policies, strategies and recommendations to develop effective compliance frameworks;
- Proactive identification of quality and process deficiencies with first line with proposal how to address
- Participate in and lead (where applicable) business improvement initiatives including the development and maintenance of IT systems, policies and business process to improve operational efficiency and effectiveness.

Management tasks
- Coach, mentor and provide feedback to improve performance and develop skills of team members; initiate performance management actions where applicable
- Perform daily capacity management and ensure business continuity in case of absences. Inform Head of Onboarding and Review in case of sustainable shortcomings faced for strategic resolution
- Support the Head of Onboarding and Review in the strategic setup of the client onboarding and review unit, including identification of new talents
- Perform internal sample testing on cases for correct and complete risk assessment, risk classification and uploading of required documents as part of account opening validation

YOUR ROLE
- 10 years of experience in Due Diligence and AML work in the financial services industry
- Fluency in French and English is mandatory with additional languages as nice to have asset
- Used to handle complex client cases such as High Risk, PEP classified clients and Complex Structures
- Having thorough experience of handling various aspects of due diligence such as AML, CDB, FATCA, Tax and CRS
- Bachelor’s degree in law (or equivalent) or evidence of comparable academic / work achievement
- Ability to summarize complex topics, to drive practical outcomes and to make sound decisions or proposals, including escalation when appropriate, as well as the ability to work well under pressure and against short deadlines
- Capability to guide compliance officers in developing and writing detailed compliance assessments in English with clear documentation of risks and development of mitigants
- Strong interpersonal, communication, presentation and influencing skills. In particular, a proven ability to foster productive relationships with front office staff and senior management;
- Resident in Switzerland. 100% office job in Geneva with no possibility of remote work.

Our Maison’s DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication.