Payments & Cash Operations Service Owner

**Company Description**
Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

The Wealth Products team delivers solutions to the financial departments of our customers - banks and financial institutions worldwide. Our objective is to set a blueprint for banking on the cloud, by enabling private banks and wealth managers to optimize their TCO and rely on a future-proof platform.

You will join a group of highly skilled, motivated and dynamic people who enjoy taking ownership and responsibility for their contribution to the Avaloq ecosystem. We value collaboration and knowledge sharing, and we contribute to establishing a supportive environment. Our team is highly international and embedded in a non-hierarchical organisation, as such we are enabled to envision and drive future innovation. We live and love agile processes, which assist us to continuously improve as individuals and as a team.

**Your key tasks**
- Define, drive and document a service blueprint in the area of Payments & Cash Operations
- Requirement analysis and creation of specifications together with software developers, partners and customers
- Supporting developers during implementation
- Acting as the contact person concerning functional questions
- Supporting consulting projects, project implementations and sales workshops
- Follow and understand the end-to-end solution, including the know-how on banking and backend solution

**Qualifications**
- Strong experience of working within payments & cash operations, preferably in the banking field
- Experience as business analyst or similar role in the software industry
- Modelling know-how and/or customization experience of the Avaloq Core Banking solution in payments & cash operations area
- You are an open-minded, team-oriented, and communicative personality who is eager to learn and to take on new challenges
- Professional communication skills in English and strong analytical abilities and high-quality awareness with a structured and autonomous approach to work
- Ability to understand, abstract, and specify banking processes and requirements

**It would be a real bonus if you have**
- University or FH degree in banking / economics or equivalent experience (e.g. chartered accountant, expert in Accounting and Controlling)

**Additional Information**
We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

LI-Hybrid