Premium Client Manager

Job Title

Premium Client Manager

**Job Description**:
Join our dynamic sales team in Zurich and make an impact in our Swiss premium retail business growth plans.

Join the game-changers

Your job responsibilities

Core Focus Ensure that High valued clients are contacted regularly and managed effectively.

Proactive attitude to growing the premium client base through existing clients networks via referral. This can be premium retail traders, corporate or Institutional business

Clients will be allocated to you by the head of team and it is expected that the vast majority of these will be of the “Premium”standard by virtue of your role and you will be expected to maximise their retention.

Building Personal and IG Brand through TV and Print Media exposure

Provide regular trade and market analysis to clients / Distribution of in office

Market Analyst’s content to PCM’s Adhere to a Scorecards/KPI framework set up the head of team aim to optimise role efficient and offer support

Relationship Management: Building strong relationships across various internal business units to maximize delivery and service to ‘Premium’ clients.

Build strong client relationships through best service practises.

Dealing duties

Handling incoming dealing lines (volumes will be dictated by client activity and market volatility).

Speed and efficiency of execution, attention to detail, accuracy and knowledge of market mechanics is expected in order to be able to efficiently carry out this role.

Dealing for both your allocated and personally recruited clients as well as covering for colleagues’ client bases where necessary.

This will also include non-dealing client queries.

Support PCM desk with trading ideas across numerous asset classes to on-send to Premium Clients.

Hospitality Proactively and frequently entertaining clients (and prospects) at various events, which will include “out-of-hours” commitment on evenings and weekends, as part of your relationship management expectations.

Who we are

We’ve been at the forefront of trading innovation since 1974, taking on the challenge to deliver an unmatched experience for our clients and raise the bar for tomorrow’s opportunities. Today, we’re a global fin-tech company incorporating the IG, tastytrade, IG Prime, Spectrum and DailyFX brands, with a presence in 20 countries across five continents and over 400 000 active clients worldwide. But we know our success is only possible because of our people, who we encourage and empower to be brave, determined and inventive. Join us if you’d like to work in an inclusive, collaborative team that will recognize your talent and allow it to shine.

Where you’ll work

As part of our hybrid working environment, you’ll split your time between home and the office. In this way, you’ll be able to enjoy a better work-life balance and always bring your best self to your role. At the office, you’ll have access to everything you’d expect from a world-class employer, such as a modern working environment, agile spaces, private quiet rooms and breakout areas. Plus, all our offices are located in iconic city centres, close to everything you might need for a rewarding working experience.

While you'll be based in our Zurich office, you'll be working with our support teams located across the globe.

How you’ll grow

Your personal and professional development are important to us. As a company that’s constantly redefining the boundaries of possibility, we’ll challenge you to push yourself, accelerate your ambitions and rise to new levels of excellence. We know that’s a big ask, so we’ll make sure that you’re supported all the way, getting the backing you need and the recognition you deserve. If you connect with our vision and can get behind it, you’ll be rewarded with countless opportunities to experience new things and enhance your abilities.

What you’ll get

At IG Group we believe in being able to bring your whole self to work. As well as having the chance to attend regular social events and join special-interest groups, you get an attractive selection of benefits working with IG:

- Matched giving for your fundraising activity
- Flexible working hours and work-from-home opportunities
- Performance-related bonuses
- Pension, insurance and medical plans
- Career-focused technical and leadership training
- Contribution to gym memberships and more
- A day off on your birthday
- Two days’ volunteering leave per year

Who you'll be

Essential Experience

Fluent in German and English (mandatory), French a plus

Excellent knowledge and experience of financial markets

Excellent knowledge of CFDs/Spreadbet (Derivatives)

Book of CFD/Spreadbet clients

High attention to detail

Worked within a financial environment

Contacts with High Net Worth/Professional trading clients

Desirable Experience

Strong Industry Networks Dealing / Trading experience

Essential Qualifications

Educated to Post Graduate level Desira