External Operations Plan Manager

**Job Function**:
Supply Chain Planning
**Job Sub Function**:
End-to-End Planning
**Job Category**:
Professional
**All Job Posting Locations**:
Zug, Switzerland

Johnson & Johnson Medtech Surgery Supply Chain is recruiting for an External Operations Plan Manager, located in Zug, Switzerland.

**About Surgery**:
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

As an integral member of Johnson & Johnson Medtech Surgery Supply Chain Planning Team, you will have the opportunity to play a key role in ensuring that our patients and doctors are getting the surgical devices they need when they need them.

**As External Operations Plan Manager, you will**:

- Lead External Operations Plan Team, an international and diverse team under limited supervision.
- Plan inventory per sales forecast, to meet both customer service and inventory targets.
- Report the shortages and surpluses of company products to management and be responsible for communicating business related issues or opportunities to next management level
- Develop and implement inventory policies, standards, guidelines, technology and procedures. Analyze changes in the inventory relating to supply, demand and pricing.
- Follow through on problems related to customer invoicing, receipt, payment and delivery as necessary.
- Improve profitability through cost reduction, cost avoidance, and process improvements across different functions. Resolve difficult problems and customer complaints. Be a great partner with key customers.
- Responsible to lead process improvements using but not limited to Digitalisation.

**Qualifications**:
**Education**:

- Bachelor’s degree in Business, Engineering, Logistics, or Supply Chain related field is required
- Master’s degree is strongly preferred

**Experience and Skills**:
**Required**:

- 8-10 years of related experience in Supply Chain / Operations is required
- Fluent in English
- Experience with JD Edwards, SAP, OMP or similar MRP planning systems is required
- Strong analytical skills and advanced knowledge of Excel is required
- Excellent organization, time management and interpersonal skills are required
- Ability to be highly detail oriented with outstanding follow-up skills required
- Ability to resolve issues: both technical and supply based required
- Ability to identify and manage business priorities required
- Ability to lead improvement initiatives required

**Preferred**:

- Experience in Medical Device or Pharmaceutical supply chains is strongly preferred
- Proven knowledge of manufacturing principles and practices, and procedures is preferred
- Working in a global, matrix environment with a lot of independency under limited supervision is preferred
- Experience in Project Management of Process/System Improvements

**Location requirements**:

- _ Primary Location is Zug, Switzerland. O_ther locations will be considered on a case by case basis.

**Other**:

- Travel may be required up to 20% of time
- This position may require ability and flexibility to work on weekends/off hours for patient support.