General Manager

LiveTiles is an Australian owned, fast growing Employee Experience (EX) company, headquartered in Melbourne, with teams across the US, APAC, and EMEA regions.

We believe that the world is a better place when humans are free to do their best work. We create and deliver EX technology for companies of all sizes to connect their employees to everything they need at work for a more personal, productive, and purposeful experience. From complex digital workplaces to quick-to-deploy mobile apps our solutions help connect your people to the very best employee experiences.
**Our culture**:
Great things happen when people connect. We live for employee experience - where people are deeply connected to their company’s purpose, brand and vision, and where they are enabled to perform at their best and are happy and healthy at work and in life.

Our awesome culture is built around 3 core values; We are decent human beings, we get Sht done, and we create unforgettable experiences. Our employees are spread across the world, we offer flexible work conditions, and we support one another through collaborative practices and social connections.

So, let’s connect
**Your Mission**:
We are looking for an experienced General Manager for our EMEA Operations, which includes the Professional Services, Sales and Account Management functions. You will be responsible for providing leadership and commercial acumen, motivating staff across multiple locations in Switzerland, Denmark and Ireland and the overall region performance (Reporting/Budgeting/P&L etc.)
You will be responsible for the overall success of the EMEA Region and will be supported by the EMEA Leadership Team and reporting into the SVP Operations (based in Australia).
**What you'll do**:

- Management of key operational functions such as Sales, Account Management and Professional Services
- Budgeting, reporting and forecasting for the EMEA region (recurring and non-recurring revenue streams)
- Key decision maker for the EMEA book of business, driving growth to topline revenue and efficiency to bottom-line profitability target
- Be responsible for financial metrics including quarterly sales, subscriptions, zone profitability, cost management
- Align zone strategy with the LiveTiles 3 Year Plan
- Work with function leads to support recruitment, team development and collaboration between teams and locations
- Develop strong relationships in region with customers, partners and suppliers
- Employee and Diversity and inclusionfocused, you will partner with the P&E Team to provide a development culture for employees of all tenure so that they are cared for and retained.
- Some travel required (up to 20%) to spend time with colleagues F2F and meet our most valued customers
- Play a key role in the overall strategy for LiveTiles while taking the company vision and translating it for the EMEA operation.
**What we're looking for**:

- Someone who can be the “steady hand”, you will have considerable experience in sales and commercial constructs including negotiation and contract execution
- Experienced consultative/solution seller, you don’t need to be out selling each day but you will need to mentor the sales team and provide support on our largest deals. You probably come from a professional services or consulting background but now you are more focused on leadership
- Experience in managing a Professional Services Function (utilization, product attach and positioning)
- A track record of partnering with Product and Engineering
- A strong commercial background involving marketing, direct sales, sales and channel management, contract negotiation and key account management
- 10+ years of people management experience, running functions across multiple countries
- Demonstrated ability to successfully build relationships and teams on a multi-regional basis
- Very high EQ
- Ability to lead & influence in a cross-collaborative environment
**Bonus points**:

- Familiarity with Professional Services/Consulting in the Microsoft Ecosystem or EX
- Experience with SaaS and Product positioning and selling
- Proven success managing and motivating staff across different countries and cultures
- Business growth experience, you have been an integral part growing a small business (150+) in the EMEA zone
- Now that you've got the details, here's some additional perks that make LiveTiles a great place to work:

- EX days - Take some time to try a new experience
- Volunteer days - We encourage you to give back to the community
- Career growth - We want to help you grow with us
- Access to senior leadership to share your ideas - We don’t like red tape
- Hybrid workplace - Flexibility to alternate
- Did we mention great team mates?
**LiveTiles is an equal opportunity employer and we value diversity at our company. We do not discriminate because of your race, religion, colour, national origin, gender, sexual orientation, age, civil status, veteran status, or disability status. Our recruitment pr