Caterpillar Eame Commercial Internship

**Career Area**:
Enterprise Cross Functional

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**2025 EAME Commercial Internship Program**

**Your Impact Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs.

**Job Summary**

Caterpillar offers a unique opportunity to allow students to gain a wealth of real-world practical experience and establish core marketing, sales, business operations and product support competencies. Business Operations, Marketing and Product Support professionals across the enterprise help our dealers and customers succeed in their business through the promotion and selling of products and services, including market research and advertising to the industries we serve. In your internship, you will have the opportunity to work in one of the below functional aea:

- Business Operations Interns help define and deliver premium and consistent online experiences that generate leads, sales, and customer loyalty by accelerating transformational innovation and aggressively developing and growing Caterpillar’s customer-facing digital business and services, revenue, and profit. Business, Marketing, Analytics, Communications degrees or similar preferred.
- Marketing Interns help shape and support our brand by creating compelling stories and customer experiences that are aligned to meet the needs of our business, enhance the power of our brand and maximize the value delivered to the Caterpillar enterprise and our end-user customers with visual and esthetic appeal. Marketing, Graphic Design, Communications or PR related degrees are preferred.
- Product Support Engineering Interns help sell and support our products/services and deliver superior service and industry expertise for our dealers and customers. The primary role of a Product Support intern is to assist teams that work with Cat dealers and customers with technical support of large machine and engine base including Excavators, Articulated Trucks, Dozers, Loaders, Natural Gas Engines and more. Mechanical & Industrial Engineering degrees or similar preferred.

**Program information**

This is a full
- time (40 hours per week) 6-month internship February 1st, 2025 - July 31st, 2025.

**What You Will Do**:

- Build foundational knowledge of Caterpillar, its products, services and customers.
- Grow personally and professionally through soft skills development and hands-on technical training.
- Collaborate with experts in product development, dealer management, marketing, and sales, etc.
- Work in various rotational assignments throughout Caterpillar, learning strategy, services and products
- Ultimately, manage assigned territory and serve as a connection between dealers and Caterpillar.

**What You Have**:
**Customer Focus**: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Level Basic Understanding:

- Focuses activities on developing and maintaining positive customer relationships.
- Discusses general differences between internally and externally focused organizations.
- Cites the cost and benefits of good versus poor customer service.
- Explains why customer satisfaction is important to successful product/service delivery.

Level Basic Understanding:

- Describes non-verbal behaviors that inf