Sales Support Manager

vor 2 Wochen

Zurich, Schweiz ABB Vollzeit

**Sales Support Manager - Pre-Sales**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
In this role you will be responsible to adapt and implement sales support strategy for designated area in accordance with the global support strategy with specific focus on pre-sales support to achieve order placement. Ensure technical and commercial support for internal and external customers. Oversee estimations and bids and proposals ensuring alignment with ABB standards and targets. Proactively lead, develop and coach the related Pre-Sales Support team and Sales Support Specialist Pre-Sales.

**Your responsibilities**:

- Products: Owns technical knowledge about all PCP products and product strategies. Has deep knowledge about the control systems Harmony/Infi90, Symphony Plus Operations and Engineering, Symphony Plus Harmony Rack, Symphony Plus Symphony DIN. Be able to present and explain the benefits of our PCP products using the PCP demo systems.
- Customer focus: In this case customers are the colleagues from the Divisions. Supports all pre-sales customer activities (price & availability, quote status, pre-sales technical questions, etc.). Pro-active communication with the sales team and other internal functions to guarantee customer satisfaction by providing all relevant information.
- Support request handling: Track, investigate, find solution, and answer technical questions and support requests (cases) from the Divisions during sales phase related to all PCP products. Target is to provide technical solutions as soon as possible, to unload the Product and Product Line Managers from this daily work, to improve the solution quality and to track the cases for further root cause analysis and product improvements. Be the inter-face between the Divisions and the product organization especially to the Product Managers and Product Line Managers. Additionally, deliver support and product presentations to end customers and channel partners and participate in events, shows, and exhibitions on request basis from Divisions.
- Interface to Product Management: Provide feedback to the product managers of the various PCP products based on the sales support requests from the divisions to improve the product quality.

**Your background**:

- Bachelor’s degree in electrical engineering or related field required
- Minimum of 5 years of experience in the Automation Field, experience in Distributed Control Systems or other
- related experience
- Deep knowledge about the control systems Harmony/Infi90, Symphony Plus Operations and Engineer-ing, Symphony Plus Harmony Rack, Symphony Plus Symphony DIN
- Fluent in written and oral English
- Team player

**More about us**:

  • Sales Support

    Vor 7 Tagen

    Zurich, Schweiz Suitsupply Vollzeit

    As a Sales Support, you will support the Sales team by ensuring that the store is fully prepared and stocked throughout the working day. You will be responsible for receiving deliveries and organizing the stock and the store. With your help, the Sales team will be assisting our customers in the best way they can! **Responsibilities**: Excellent...

  • Sales Support

    Vor 7 Tagen

    Zurich, Schweiz Suitsupply Vollzeit

    **As a Sales Support, you will support the Sales team by ensuring that the store is fully prepared and stocked throughout the working day. You will be responsible for receiving deliveries and organizing the stock and the store. With your help, the Sales team will be assisting our customers in the best way they can!**: **Duties and Responsibilities**: -...

  • Sales Operations Manager

    Vor 5 Tagen

    Zurich, Schweiz Orange Vollzeit

    Key Accountabilities: Manage all aspects of Sales operations activities, including sales performance and associated KPI, sales compensation, planning cycles together with Finance, reporting and analysis, and special projects. In details: - Support Sales Manager / Country Manager to drive efficiently their organization with, pipeline and order evolution and...

  • Business Analyst

    vor 3 Wochen

    Zurich, Schweiz FINDERS SA Vollzeit

    Business Analyst / Sales & Segment Manager (Corporate Clients)Business Analyst / Sales & Segment Manager (Corporate Clients)Finders is recruiting on behalf of one of our clients a Business Analyst / Sales & Segment Manager to support strategic initiatives for strengthening the corporate client business and enhancing collaboration between commercial and...

  • Business Analyst

    vor 3 Wochen

    Zurich, Schweiz FINDERS SA Vollzeit

    Business Analyst / Sales & Segment Manager (Corporate Clients) Business Analyst / Sales & Segment Manager (Corporate Clients) Finders is recruiting on behalf of one of our clients a Business Analyst / Sales & Segment Manager to support strategic initiatives for strengthening the corporate client business and enhancing collaboration between commercial and...

  • Channel Sales Manager

    vor 1 Woche

    Zurich, Schweiz Nutanix Vollzeit

    **The Opportunity** Nutanix is looking for a **Channel Sales Manager **to join our team in **Switzerland **where you will be responsible for fostering the relationship between Nutanix and Channel partners throughout their territory. As a Channel Sales Manager, you have a high-impact, very prominent role. You will be responsible for establishing Nutanix as...

  • Sales & Business Development Manager

    vor 2 Wochen

    Zurich, Schweiz Digital Realty Vollzeit

    **Your role** In this role, you are responsible for all sales and channel aspects of the business. You plan and execute the business development and sales strategy within the boundaries of the company's wider segment and commercial strategies. You manage and drive the performance of the local Sales team to achieve country revenue and bookings as well as...

  • Sales Account Manager

    Vor 7 Tagen

    Zurich, Schweiz Connect44 Vollzeit

    We are looking for a Sales Account Manager, initial 2 years contract with the possibility of an extension **Accounts business operation**: - Organize and operate the account insight - Regularly track the implementation progress of the customer relationship plan. - Operate and evaluate customer satisfaction, and track the closure of voice of customers -...

  • Sales Manager, Zürich

    vor 13 Stunden

    Zurich, Schweiz S-PRO Vollzeit

    **About company** We are a global digital solutions company with 250+ talents in our locations across Switzerland, Germany, Poland, Ukraine, and Armenia. Company specialization and key clients are Swiss and German technology-first organizations in FinTech and Healthcare domain areas. S-PRO has a product mindset driven culture focused on long-term...

  • Head of Sales Support/ Business Manager

    vor 1 Woche

    Zurich, Schweiz JPMorgan Chase & Co. Vollzeit

    . Morgan Asset Management is a global leader in investment management, offering a comprehensive range of investment solutions across all major asset classes. . The Asset Management offices in Zurich and Geneva (approx. 30 people) are responsible for distribution and marketing in Switzerland and Liechtenstein, serving a diverse client base of financial...