Technical Service Manager

Vor 2 Tagen

Baden, Schweiz Accelleron Vollzeit

Are you passionate about investigating technical complex cases, from conducting current state analyses to implementing improvements? Then we have a great opportunity for you As a Technical Service Manager, you will be a vital member of the Global Technical Service team in Service Division located in Baden / Switzerland. Reporting to the Team Manager Technical Service, you will manage medium-complexity consulting assignments. In addition, you will develop and enhance products and services, and support in sales, product & contract management activities ensuring value add to our customers. Come join us.

Your responsibilities:

- Ensuring fast and efficient resolution of product issues by identifying well-judged technical solutions in collaboration with product representatives and external partners.
- Settling commercial warranty and goodwill cases while considering long-term customer relationships and company interests, as well as monitoring associated costs.
- Conducting risk and opportunity analyses, proposing, and initiating actions to mitigate and control risks, as well as activities to capitalize on business opportunities.
- Building strong relationships to facilitate the exchange of technical knowledge and best practices.
- Negotiating contracts to win consulting assignments and providing technical assistance and guidance to the sales team.
- Aiding the development of processes and tools, ensuring compliance with regulations and contracts, and investigating inefficiencies and areas for improvement.
- Coaching and developing consultants to deliver assignments with a focus on operational execution and excellence.
- Travelling globally by request (around 25%).

Your background:

- Bachelor’s degree or higher degree in Mechanical or Mechatronics Engineering.
- Preferably more than 2 years of experience in technical customer consulting and long-term willingness to acquire experience and knowhow in the turbocharging business.
- Conflict and project management skills complemented by a proven track record in conducting customer negotiations is beneficial.
- A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines.
- Knowledge of field bus systems, especially with CAN
- A high level of self-motivation, curiosity, and a desire to learn about new technologies.
- Demonstrated management capabilities, with a collaborative, solution-focused approach, and strong written and spoken communication skills.
- Strong command of English, both written and spoken; additional languages desirable.

Your benefits:

- Attractive compensation & benefits.
- Flexible working models.
- Canteen.
- Childcare.
- Attractive holiday plans.
- Employee Assistance Program.


Accelleron Data Privacy Statement:

  • Technical Project Manager 100%

    vor 1 Woche

    Baden, Schweiz Finastra USA Corporation Vollzeit

    Technical Project Manager 100% (f/m) **Responsibilities** **Responsibilities & Deliverables**: - The role is client-facing, with both existing and new clients, and requires a high level of technical expertise, problem management and investigative skills, as well as excellent communication skills. - Responsible for the timely completion of multiple...

  • Technical Project Manager 100%

    Vor 6 Tagen

    Baden, Schweiz Finastra USA Corporation Vollzeit

    **Responsibilities**: Technical Project Manager 100% (f/m) **Responsibilities & Deliverables**: - The role is client-facing, with both existing and new clients, and requires a high level of technical expertise, problem management and investigative skills, as well as excellent communication skills. - Responsible for the timely completion of multiple...

  • Technical Project Manager 100%

    vor 2 Wochen

    Baden, Schweiz Finastra Vollzeit

    **Who are we?**: **Responsibilities & Deliverables**: - The role is client-facing, with both existing and new clients, and requires a high level of technical expertise, problem management and investigative skills, as well as excellent communication skills. - Responsible for the timely completion of multiple technical project and support request from clients...

  • Project Technical Compliance Manager

    vor 3 Stunden

    Baden, Schweiz Gas Power Engineering Vollzeit

    **Job Description Summary**: The Gas Power Technical Compliance organization (GPTC) provides technical guidance, leadership, and tactical directions to drive compliance with Technical Regulations & Standards (TRS) for products, projects & services for HD and Aero businesses. GPTC provides coverage in TRS expertise and applicability throughout the entire...

  • Technical Service Specialist

    vor 2 Wochen

    Baden, Schweiz ABB Vollzeit

    Technical Service Specialist - Gearless Mill Drive (80-100%) Join to apply for the Technical Service Specialist – Gearless Mill Drive (80-100%) role at ABB. At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it...

  • Manager (M/F/d) Cloud Service

    vor 1 Woche

    Baden, Schweiz opentext Vollzeit

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. Strengthen our Cloud Services-Team at our location in Baden with your commitment as...

  • Associated Service Project Manager

    vor 3 Stunden

    Baden, Schweiz ABB Vollzeit

    **Associated Service Project Manager (80-100%)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Servicemax Sr Staff Technical Project Manager

    Vor 4 Tagen

    Baden, Schweiz GE Power Portfolio Vollzeit

    **Job Description Summary**: ServiceMax is one of the key GE Steam Power platforms launched with a mission to transform Steam Power Service business by delivering a contemporary and reliable digital solution. ServiceMax Technical Project Manager will be responsible for wing-to-wing execution of technical projects to deliver high quality outcomes to internal...

  • Manager (M/F/d) Cloud Service

    vor 2 Wochen

    Baden, Schweiz opentext Vollzeit

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. Strengthen our Cloud Services-Team at our location in Baden with your commitment as...

  • Technical Service Specialist

    vor 4 Wochen

    Baden, Schweiz ABB Schweiz AG Vollzeit

    Your role and responsibilities In this role, you will ensure the effective delivery of the Service portfolio according to ABB's standard processes and safety guidelines, ensuring customer satisfaction. Each day, you will provide technical support, act as a specialist, and solve problems within your area of expertise. You will also leverage your expertise by...