Director of Commercial Operations

Company information
Solvias is an internationally recognized provider of integrated solutions in contract analytical research, development and manufacturing. The company offers a broad spectrum of services and solutions in the Pharmaceutical, Biotech, Medical Device, Cell&Gene Therapy and Cosmetic industries. With headquarters near Basel, Switzerland, about 800 highly qualified employees take pride in putting science at the heart of serving customers to bring safer and better products to market faster.

We are searching for a responsible person for the Solvias Group sales operations, sales analytics, sales compensation, and training initiatives.

Your tasks
- Implement process for pipeline management, sales forecasting, and territory mapping aligned to business strategy
- Establish and handle reporting process for critical sales KPIs that drive behavior or enable growth
- Manage reporting of sales performance and administration of sales incentive plans
- Oversee management and consistent usage of CRM
- Support sales leadership by establishing and implementing sales dashboards to track pipeline health, sales effectiveness, and performance vs. targets
- Develop reports and analytics capabilities through KPIs that uncover business drivers and barriers, as well as allow for timely and actionable decision making by senior leadership
- Lead monthly/quarterly business reviews with business leadership
- Manage day-to-day interactions with key external business partners and consultants that are critical to commercial function
- Design and administer sales onboarding program on Solvias data, systems, and tools for new hires and support on-going training workshops at national and regional meetings
- Define and implement commercial training framework that enables a consultative selling approach and includes training for new hires, technical training, and sales skills training
- Partner with sales directors to conduct training/coaching for sales team(s) on the use of data and analytics for customer targeting, customer acquisition, and commercial decision making

Your qualifications and attributes
- At least 10 years of relevant commercial experience, including sales, sales operations or sales enablement in the pharma/biotech field
- Experience in design, planning and implementation of sales operations initiatives
- Hands-on experience with data analytics, used to dealing with numbers and deriving insights from data
- Strong commercial acumen, ability to effectively partner with senior business leaders
- Sales planning & forecasting and project management experience
- Solid interpersonal skills with a solution focused approach to problem solving
- In-depth, hands-on experience in using and administering a CRM tool
- Business planning and budgeting experience, partnering with finance/controlling functions
- Experience with pricing process management and strategic pricing a plus

Our employees are very close to our hearts. At Solvias, you get:

- a well-structured onboarding program
- intensive training in the beginning
- the possibility for further development

**Furthermore, there are a multiple range of benefits like**:

- flexible working time models
- 40 hours week
- at least 28.5 vacation days per year (depending on your age)
- commuter contribution for using public transport
- contribution to German and English language courses
- cantina, free water & coffee

This job offer is a challenging opportunity in a company who values respect, responsibility and reliability. At Solvias everyone counts and contributes to the success of the company. We strive to create an environment where we learn from each other and are open for feedback.
Does this appeal to you?