Key Account Manager

**People First** - At Takeda we are dedicated to improving the health and well-being of all people and bringing them the hope of a brighter future. It is our passion that transforms every job into meaningful action. Our people are the heart of Takeda. Our team is growing and for this we need bright minds with creativity and flexibility - **what talent do you have?**

**We are currently hiring for a **Key Account Manager - Neuroscience for the region East-CH (all genders)**.**:
**OBJECTIVE**:

- Responsible for maximizing utilization and patient outcomes of the Takeda offering (portfolio of pharmaceutical products and services) in designated territories/accounts
- Drive account stakeholder relationships; develop and monitor long-term relationships between Takeda, the account and its key stakeholders
- Responsible for driving and achieving the business objectives within the allocated budget
- Responsible for leading and developing local strategic customer relationships to grow Takeda´s business within compliance and legal requirements.
- Implement programs to support the journey of Neuroscience patients and ultimately work with the local health care system to improve the treatment of this disease and/or the patient journey
- Develop and execute projects initiated by relevant Neuroscience team members to support their customers, resulting in better and more efficient treatment outcomes
- Help Takeda to be seen as a key partner in the specialty space by stakeholders, and therefore strengthen Takeda’s competitive position and reputation

**ACCOUNTABILITIES**:
**Position Profile**
- Identify key external stakeholders and develop deep understanding of their needs, collaborate on initiatives and co-create mutually beneficial solutions that will add value to them and the patients
- Drive the implementation of the innovative offerings with key stakeholders and help differentiate Takeda from its competitors
- Support and advise Healthcare professionals on the correct use of Takeda product and services portfolio

**Account Management**
- Understand the account situation, challenges, and needs
- Formulate comprehensive, robust and insight-driven key account plans
- Deliver on agreed objectives and tactics within the key accounts in order to drive Takeda’s performance
- Ensure account plans, objectives, and KPIs are transparent to the whole account team and senior leaders (captured in SMILE CRM)
- Manage the account plan execution according to agreed timelines and budget
- Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities and trends to key internal stakeholders (including commercial, medical, market access, CEE)
- Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies.
- Act as an ambassador of the Takeda brand, its vision and values

Stakeholder Engagement
- Develop long-term relationships between Takeda and key strategic accounts and their stakeholders

**Operational Excellence**
- Prioritize and manage accounts within the assigned territory by assessing appropriate business opportunities through contacts with key decision-makers and local stakeholders
- Systematically analyze success of plans (e.g. sales, market developments, competitors) and propose mitigating actions as needed. Use learnings to further improve planning and execution
- Make changes as needed based on new business opportunities and changes in the marketplace to achieve financial objectives

**SKILLS and COMPETENCIES**:
**Critical Skills and Competencies**
- Strategic Approach: Balances between the long-term vision while driving the short-term goals
- Collaboration: Establishes productive relationships and partners with others across the organization to ensure common understanding of objectives and achieve shared goals
- Drive for Results: Holds self and others accountable for delivering on commitments that align with our short
- and long-term goals, never forgetting the end result is to help patients through innovation in medicine
- Engage Others
- Communicate with Impact: Motivates and influences others to gain support for ideas, strategies, and actions in service to providing superior treatment to patients; provides appropriate background so that messages are meaningful with audiences
- Customer & Patient centricity: Focuses on customer satisfaction and delivers a quality service or product to the agreed standards; understands the unmet needs of the patients and of the HCPs

**Experience and Education**
- Bachelor’s degree in Marketing or Life Science. MSc or PhD in Scientific domain desirable
- Experience in managing projects with multiple internal and external stakeholders; demonstrated resilience in handling challenging situations and driving projects to success
- Account management experience desirable
- Knowledge of the Swiss health care system is an advantage
- Fluent in German, English bot