Operations & CEO Office Manager, International Reinsurance

**Job Description**:
**Manager, Operations & CEO Office - International Reinsurance**

Zurich, Switzerland

Also open to Specialist level.

The Manager, Operations & CEO Office supports the International Re COO on the activities of the team with a focus on continuous improvement of business dashboards, tools & processes as well as ad hoc strategic project management. A self starter and a doer with robust project management skills, you successfully manage the communication and information flow within the Region with all required stakeholders for successful execution.

**What you’ll be DOING**

What will your essential responsibilities include?
- Actively contribute to the maintenance and improvement of business dashboards and tools collecting feedback from all relevant stakeholders to equip the underwriting community with the right data and dashboards and support the cultural shift towards further data based decision making. Support in defining and monitoring the relevant pilots and building the business cases for improvement of tools, collaborating with the Global IT & Operations teams and other relevant stakeholders for execution.
- Support the International Re COO in designing and implementing effective operational processes in collaboration with Global Operations and Shared Services, promoting best practice sharing, consistency of processes throughout all the teams/countries of the International Region and continuing to simplify the organization through robust process design and KPIs.
- Assist the International Re COO to ensure processes follow the AXA Internal Control framework and meet legal entity regulatory requirements including, but not limited to, KPI’s and relevant reporting. Provide support in case of audit reviews and subsequent actions.
- Act as a change agent to support the move towards a client centric and data driven culture for taking business decisions, promoting a simplification and empowerment mindset throughout the organization, in line with the AXA values. Establish a training plan for first line (underwriters) to increase adoption of data and tools and measure progress.

You will report to the International Re COO.

**What you will BRING**

We’re looking for someone who has these abilities and skills:
**Required Skills and Abilities**:
**Industry Expertise**
- Solid foundation of experience in the P&C reinsurance market with a good understanding of underwriting tools and processes, knowledge of risk factors and operations.

**Solid and relevant knowledge base**
- Proven track record in project management, project delivery and stakeholder management.
- Continuous improvement and creative mindset to encourage the use of data and tools for business decisions.- Proficiency in Microsoft Office, particularly Excel and PowerPoint. Experience in coding in Power BI would be a plus.

**Desired Skills and Abilities**:
**Dynamic and collaborative**
- Ability to lead and act independently, approaching tasks proactively, anticipating needs, thinking quickly and having the flexibility to (re)prioritize multiple tasks without sacrificing quality.
- Significant experience in partnering with all levels of management including communication and soft skills to adapt to different stakeholders and lead the organization through the necessary change.
- Capable of working and collaborating with a virtual team across multiple geographies and cultures and building own internal network.
- Excellent English (verbal and written) being the working language throughout the Region and Division.

**Who WE are**

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

**What we OFFER**

**Inclusion**

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 C