Project Portfolio Management Office Lead

INTERNATIONAL TELECOMMUNICATION UNION
- ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems._

**Project Portfolio Management Office Lead**

**Vacancy notice no**: 1881
**Sector**: SG
**Department**:
**Country of contract**: Switzerland
**Duty station**: Geneva

**Position number**:
**Grade**: P4
**Type of contract**: Short-term
**Duration of contract**: 11 months
**Recruitment open to**:External
**Application deadline (Midnight Geneva Time)**: 2 January 2025

ORGANIZATIONAL UNIT

The General Secretariat directs administrative, human and financial resources and activities of the Union, including the implementation of the provisions of the administrative regulations on operational questions, the dissemination of information on telecommunication/ICT matters for operational and other purposes, and the provision of legal advice to the whole of the Union. The General Secretariat coordinates the implementation of the Strategic Plan, monitors the telecommunication/ICT environment and recommends as needed action relating to the Union’s future policies and strategy. The General Secretariat ensures inter-sectoral coordination and cooperation to advance a whole of ITU approach (One-ITU) in headquarters and the field. The General Secretariat provides logístical and information technology support to the Union’s activities including conferences and global forums; the coordination of the work of the Union with the United Nations system, and other international organizations; and the engagement of the Member States, Sector Members, and Academia. The General Secretariat manages corporate governance, and strategic communications and relations with the media, different stakeholder groups as well as the general public.

**BACKGROUND INFORMATION**:
The primary role of the Project Portfolio Management Office (PPMO) Lead is to ensure that project and program management policies, processes, and methods are followed and practiced according to the organizational standards. The PPMO Lead will be responsible for moving the Transformation Roadmap toward achieving the Transformation goals and objectives and will be responsible for the proper implementation and provision of the following functions and services:
Quality management and governance support: ITU's projects and programs are properly supported in the planning and execution of their quality/progress control meetings and the planning and execution of their project board meetings.

Strategic Planning/Portfolio Support: Ensuring the Transformation is focused on doing the right projects and initiatives by supporting management decision-making.

Benefits Tracking: Defining benefit measures for each outcome and collecting benefit measure data to have a quantitative basis for decision making and reporting.

**DUTIES AND RESPONSIBILITIES**:
As part of our ongoing transformation efforts within ITU, under the supervision of the Chief, Transformation Team, the duties to be performed are as follows:

- Development and Planning:

- Provides appropriate levels of programmatic management support to the Chief, Transformation Team regarding all ongoing program and project activities while maintaining and implementing appropriate standards and best practices in line with ITU policies and procedures.
- Strengthening program and project governance structures and processes to enable achievement of high standards and consistency in line with ITU success criteria.
- Directly contributes to strategic oversight, advice, and direction on program and project management activities in line with service agreements and project documents. Ensures programs and projects contribute to ITU's strategic objectives and targets.
- Develops and establishes resource tracking systems for use within ITU, complementary to ITU's online tools, to ensure effective planning, forecasting, and tracking of delivery across ITU.
- Supports the ITU so that the monitoring of entities/funds/programs and projects is carried out regularly to ensure accomplishment of set targets and results for projects and programs, and delivery of services as per the agreed terms and conditions and on time.
- Supports in ensuring adequate quality management procedures are applied across ITU's projects and programs.
- Coordinates quality reviews of program/project documents and deliverables.
- Provides quality control for management products (project documents, reports, etc.).
- Monitoring and Evaluation:

- Provides support to the Chief, Transformation Team in regular review of project status, and evaluating performance criteria (scope, cost, schedule, and quality).
- Maintains progress reports