Technical Customer Advisor-sales Support

vor 2 Wochen

Lausanne, Schweiz Triskel Consulting Vollzeit

In Technical Sales, you will ensure a high level of customer satisfaction through your competent customer advice and your conscientious and efficient way of working, while at the same time making an important and valuable contribution to the successful growth of the company.

**Responsibilites**:

- Providing technical customer advice on the wide range of company products and solutions
- Clarification of customer requirements and feasibility
- Technical and commercial clarifications within the Group and with partner companies
- Preparation and follow-up of quotations, support for the external sales team
- Maintaining product master data and creating parts lists in the ERP system
- Processing quality reports; documentation and coordination of cases with the manufacturer's plant
- Occasional customer visits in Switzerland, participation in trade fairs
- Supporting the back office with order processing

***

**Requirements**:

- Professional training in electrical engineering, electronics or mechatronics with further commercial training, preferably at HF level.
- At least 3 years of experience in a similar position
- IT-savvy, in particular confident with ERP systems and MS Office.
- Customer-orientation with strong communication skills.
- Very good knowledge of German and good oral command of English, French an advantage.
- Network thinking, ability to recognise priorities and organise yourself accordingly.
- Reliable, confident and friendly demeanour, team player and willingness to help.

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