Operations and Processes Project Manager, Frontiers

We are on a mission to make science open so everyone can live healthy lives on a healthy planet

Who we are

Frontiers is an award-winning open science platform and leading open access scholarly publisher.
We are one of the largest and most cited publishers globally. To date, our 200,000 freely available research articles have received more than 1 billion views and downloads and 2 million citations. Our journals span science, health, humanities and social sciences, engineering, and sustainability. And we continue to expand into new academic disciplines so more researchers can publish open access.
Be part of the publishing revolution and help us transform the way research is published, evaluated, and communicated to the world.

Job Role

We are recruiting a Operations & Processes Project Manager who will be responsible for the maintenance of all Standard Operating Procedures for the flagship Frontiers in Science journal.

**Responsibilities**:

- Have overarching responsibilities for the coordination, maintenance, revision, and delivery of Frontiers in Science Standards Operating procedures (within Frontiers in Science Journal Operations, Strategic Programming, and Engagement, Events & Communications).
- Be the dedicated point of contact and coordinator for the Frontiers in Science Article Hubs go-live - including pre-go-live preparatory steps and coordination, actual go-live responsibility, and post-go-live tracking and monitoring, as well as the coordination of post-live SEO improvements, with a view to ensuring excellent quality and services in Frontiers in Science product delivery, also proposing improvements where needed.
- Work closely with the Managing Editor and Senior Peer Review specialist on all post-acceptance manuscript production steps and workflows.
- Lead the development and updating of Frontiers in Science SharePoint pages, both public and internal content.
- Coordinate and ensure efficient and timely delivery of the various CRM projects related to the Frontiers VIP Flywheel where Frontiers in Science is involved.
- Assist the Executive Editor in coordinating the company Objectives and Key Results Framework related to Frontiers in Science and its related strategic initiatives.
- Assist the Executive Editor in organizing bi-annual whole team workshops and progress reports for the leadership.
- Lend support as needed to the Executive Editor to help build a strong team culture, identity, and cohesiveness within the Frontiers in Science team via dedicated initiatives to be identified.

About you
- At least 3 years’ experience in production-related processes and an understanding of product management in order to coordinate processes between teams.
- Demonstrable experience in creating, managing, and improving processes and workflows.
- Project management qualifications or skills acquired with experience.
- Interest and experience in coordinating CRM (Salesforce) related projects.
- Good understanding of publishing processes in scientific journals.
- Experience and aptitude working within a complex matrix team organization.
- Strong project management skills, including the ability to manage competing priorities, problem-solve, and make clear decisions in a fast-paced, deadline-driven environment.
- Excellent communication skills, including the ability to work effectively with colleagues and stakeholders at all levels of seniority, and to interact diplomatically with high-level authors and strategic partners.
- Meticulous, resilient, and a team player.
- A growth-minded professional with a desire to evolve within an expanding team and a high-priority project.
- Bachelor’s degree.
- Science education and/or interest a plus.

**Benefits**:
With more than 50 nationalities represented in our global team, you will work regularly with teammates in other countries, and with our community of researchers, editors, and authors from around the globe.
Our mission to create solutions for healthy lives also extends to the working environment we provide for our employees.

This includes:
100% remote working
Employees now have the flexibility to choose where they want to work, with remote working available on a part
- or full-time basis (not applicable to some Workplace/IT jobs due to nature of role requiring presence onsite, in the office).

Learning and development
All employees have access to LinkedIn Learning (and Pluralsight for our technology team), an annual personal learning budget, and dedicated L&D time.

Wellbeing
We offer free online yoga classes, an employee assistance plan, access to the Headspace app, and four wellbeing days on top of your annual leave allowance.

Volunteering opportunities
Employees can dedicate three days each year to volunteer for a personal cause or through our volunteering partner platform, Alaya.
- Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination - including based on race, national or ethnic origin, age, r