Aktuelle Jobs im Zusammenhang mit Customer Success Manager - Zürich - Enterprise Bot
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Customer Success Manager
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Customer Success Manager
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Customer Success Manager
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Customer Success Manager 80-100%
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Customer Success Manager
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German-Speaking Customer Success Manager
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Zürich, Schweiz Salesforce, Inc. VollzeitA leading technology company in Zurich is seeking an experienced Customer Success Manager to serve as the primary contact for clients. The ideal candidate will have over 7 years of experience in customer success or project leadership, with excellent communication skills and proficiency in Swiss-German and English. This role involves maintaining client...
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Customer Success Manager
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Zürich, Schweiz DeepJudge VollzeitDeepJudge is a fast-growing venture-backed scale-up at the forefront of applying Artificial Intelligence in the legal domain. Founded by ex-Googlers and PhDs in AI, our mission is to help legal teams harness their collective knowledge so they can focus on the truly strategic aspects of their work. DeepJudge’s state-of-the-art knowledge retrieval system...
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SaaS Customer Success Manager
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Zürich, Schweiz Scout24 VollzeitEin führendes digitales Unternehmen in Zürich sucht einen Customer Success Manager (f/m/d) zur Betreuung und Weiterentwicklung von Geschäftskunden der SaaS-Lösung Flatfox. In dieser Rolle kombinieren Sie Account Management und technische Implementierung und tragen zur strategischen Kundenbetreuung sowie zur Optimierung interner Prozesse bei. Wir bieten...
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Customer Success Manager
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Zürich, Schweiz store2be GmbH VollzeitA proptech startup in Zurich is seeking a Customer Success Manager to oversee account management and enhance customer satisfaction. This role includes onboarding clients, conducting platform training, and supporting clients to achieve their goals. Suitable candidates should have a hands-on mentality, be fluent in German and English, and possess a bachelor's...
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Customer Success Business Partner
vor 2 Wochen
Zürich, Schweiz Anaplan VollzeitAt Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning...
Customer Success Manager
vor 2 Wochen
Enterprise Bot is the leading GenAI, Conversational AI, and automation software company in Switzerland. We are on a mission to become the #1 AI-driven automation software provider in the world within the next five years. With the best technology in the market compared to our competitors, we are in a rapid growth phase and seeking a passionate Senior Solutions Engineer to join our team.
Tasks
Ready to be the superhero our clients need? As a Customer Success Manager at our conversational AI company, you won't just be managing accounts; you'll be guiding our clients through a journey of discovery, implementation, and success with our AI solutions. With your tech-savvy, exceptional communication skills, and a keen ability to build relationships, you'll become an indispensable ally, ensuring that every client achieves their version of success with our products.
**Key Responsibilities**:
- Onboarding Navigator: Lead the way for new clients, ensuring they are smoothly integrated into our world of AI/SaaS solutions and setting them up for success.
- Engagement Conductor: Keep the rhythm of client engagement upbeat and proactive. Understand their goals, and tune our solutions to play the perfect harmony.
- Relationship Architect: Build strong, enduring relationships with clients, laying the foundations for trust, success, and mutual growth.
- Adoption Catalyst: Fuel the adoption and effective use of our products, providing insights, training, and support to unlock full value.
- Feedback Loop Coordinator: Channel client feedback into actionable insights, helping to refine our offerings and drive continuous improvement.
- Growth Scout: Work closely with sales to spot opportunities for renewals and upselling, paving new paths for client and company growth.Client Champion: Be the voice of the customer within our team, advocating for their needs and ensuring we remain a customer-centric organization.
**Requirements**:
- Bachelor’s degree in business administration, Computer Science, or related magic field.
- 3-5 years of experience in customer success or similar roles, ideally within the SaaS industry.
- Experience in the Conversational AI, automation industry will be a huge plus.
- Native-level fluency in German or Swiss-German and English, with the ability to communicate effectively in both languages across technical and business contexts.
- Exceptional communication and presentation skills, capable of breaking down complex concepts into superhero simplicity.
- Analytical mindset, able to navigate through data with the precision of a detective.
- Proven multitasking skills, managing multiple client relationships with ease and effectiveness.
- A customer-first attitude, passionate about delivering value and exceeding expectations.
- Team spirit, thriving in collaboration with other departments and contributing to a dynamic work environment.
**Benefits**:
- Competitive salary with performance-based incentives.
- Opportunity to work in an innovative, fast-paced environment focused on SaaS or AI automation solutions.
- Professional development and career growth opportunities.
- A culture of diverse, global teams who have a passion for collaboration and client service.
If you’re passionate about technology, love helping clients succeed, and are eager to be part of a dynamic, innovative team, your quest starts here. Join us in empowering businesses with cutting-edge AI solutions and make a lasting impact. Let’s transform customer success stories together
