Head of Information Management and Business

Position Title**: Head of Information Management and Business Analytics Unit**
**(SCD)**

Duty Station**: Geneva, Switzerland**
Classification**: Professional Staff, Grade P4**

Type of Appointment**: Fixed term, one year with possibility of extension**
Estimated Start Date**: As soon as possible**

Closing Date**: 12 September 2024**
- Established in 1951, IOM is a Related Organization of the United Nations, and as the leading_
- UN agency in the field of migration, works closely with governmental, intergovernmental and_
- non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the_
- benefit of all. It does so by providing services and advice to governments and migrants._

IOM is committed to a diverse and inclusive work environment. Read more about diversity and

Applications are welcome from first
- Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands;_
- Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People's Democratic_
- Republic (the); Latvia; Madagascar; Marshall Islands; Micronesia_
- (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis;_
- Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas;_
- Tonga; Tuvalu; Vanuatu_

**_ Context:_**

Under the overall supervision of the Director of the Supply Chain Division (SCD), and direct
supervision of the Deputy Director of the Supply Chain Division, the Head of Information
Management and Analytics Unit will be responsible and accountable for monitoring, assessing
and improving the SCM performance, analyzing the existing SCM processes and systems,
identifying gaps and developing a set of applicable KPIs, preparing periodic reports, focusing on
effectiveness, responsiveness, standardization and optimization of SCM operations.

**_Core Functions / Responsibilities:_**

1. Monitor, assess and advise on supply chain’s performance and keep upstream and
downstream supply chain participants well informed.

2. Ensure data accuracy and effective communication among different stakeholders, including
through SCM annual and periodic reports and newsletters, outreach presentations, authoritative
advice, and the development of dashboards and other materials.

3. Managing and leveraging data and statistics related to the planning, procurement,
implementing partners, inventory, logistics and other supply chain management aspects.

4. Provide authoritative technical and policy advice, guidance and oversight of programme
officers, technical advisors and staff of IM Unit, assign tasks in compliance with SCM division
implementation strategy and manage performance and capacity building.

5. Ensure existing business process(es) and related information are mapped and recorded, and
opportunities for improvements are identified and implemented for the further optimization of the
SCM system.

6. Analyze the best practices in Supply Chain Management of other UN agencies and
international institutions, with a view to obtaining information and analyses that may be useful to
IOM for incorporation into IOM’s Business Analytics and Reporting practices.

7. Identify data points and design data collection and processing systems for information

8. Ensure the collection and aggregation of data related to lead-times and procurement
spendings, introduce the Key Performance Indicators (KPIs) to measure supply chain
performance and prepare analytical reports and advisory documents.

9. Ensure the monitoring of SCM related Key Performance Indicators (KPI) and the strategic
planning and demand forecasting within the supply chain, as well as leveraging data, utilizing

10. Take a lead in supply chain needs assessments and forcasting exercises based on historical
records and data analyses. Coordinate with Procurement Category Managers to collect and
analyse the data related to most frequently procured goods and services.

11. Establish regular information exchange and reporting standards for the units managing
inbound and outbound flow of goods and services.

12. Develop and conduct stakeholder analyses and design information sharing mechanisms,
including circulation of periodic newsletters, indicating desired outcome, project achievements
supported by statistical data and overall impact.

13. Authoritatively support the Supply Chain Division and DOE, on Global Stock matters, such
as budget planning and tracking, development of SOPs and review of administrative expenses
requests.

14. Identify and coordinate interventions required to further streamline and digitize Supply Chain
Management processes and transactions. Support establishment of fit for use and statistics
purpose ERP Information management processes, systems and tools.

15. Advise/guide/instruct and train staff in preparation of tools and mechanisms for successful
data collection, processing, analysis and storage.

16. Guide in the design/outline of IM products like: factsheets, lists, maps, interactive
dashboards and best practices.

17. Coordinate with