Head of Customer Care 80
vor 2 Wochen
True to the vision "We drive innovation to improve people's lives", the Hamilton companies have been providing solutions for the health sector since 1950. We are an innovative pioneer in the fields of ventilators, automated pipetting, sample management and in the development of process sensors. The Business Unit Robotics develops, produces and distributes pipetting robots for the automation of liquid handling processes for a wide range of customers from the pharmaceutical and food industry, all the way to cell and DNA research. How you can make a difference: We drive innovation to improve people's lives Work with us on the future of laboratory automation, as Head of Customer Care.- Overall responsibility for the development, performance and maintenance of the customer service and care activities of the Business Unit Robotics- Direct and manage all the customer activities including Technical Support, Field Service, Service Documentation, Service Training, Repair and Order Processing. This department consists of approx. 40 employees- Thought leadership of the team including coaching and development- Act as ambassador between the headquarter and the regional subsidiaries (EU and Asia)- Develop the technical and product service business, from strategy to execution- Develop relationship and assistance between customer service, care department and other Robotics departments including Operations, R&D, QM, Marketing, and the sales and service subsidiaries- Collaborate with product management to support the development of new digital service products and service business models, and the creation of marketing material- Improve profitability and growth in accordance with the Business Unit Robotics Strategy Learn more about our liquid handling systems here: That’s what you bring along: - At least 5 years’ experience in an international service and support management position, preferably in the laboratory equipment market- Master in natural sciences like biology, chemistry, or engineering disciplines- Good knowledge about the global laboratory instrumentation or similar market- Knowledge in global Life Sciences regulations such a IVD-R, FDA, and GxP- Experience in field service, service training and global support- Commercial training and several years of experience in the export/import sector is a plus- Strong leadership skills that help to lead and guide colleagues within the matrix organization with or without direct authority- Good sense of service business trends and digitalization- - Language: German and English fluently, understanding Swiss German is a plus Learn more about career opportunities at Hamilton at jobs.hamilton.ch with the following details: Reference: JR-4110-fjb/Contact: Susanne Berndonner
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Clinical Content and Education Manager 80
Vor 2 Tagen
Bonaduz, Schweiz Hamilton Company VollzeitTrue to the vision "We drive innovation to improve people's lives", the Hamilton companies have been providing solutions for the health sector since 1950. We are an innovative pioneer in the fields of ventilators, automated pipetting, sample management and in the development of process sensors. How you can make a difference: In this position, you will...
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Product Manager Robotics Oem
vor 2 Wochen
Bonaduz, Schweiz Hamilton Company VollzeitFirma / Business Unit: Hamilton Bonaduz AG / Robotics Aufgaben: - Responsibility for the entire life cycle of existing and new OEM solutions under IVDR (instruments, modules, consumables) - Support and consulting of OEM customers - Active participation in and coordination of product teams consisting of employees from the areas of Technical Support, Product &...
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International Tax Expert 80
vor 2 Wochen
Bonaduz, Schweiz Persona Service GmbH Vollzeit**Herzlich willkommen bei persona service GmbH!**: Wir sind spezialisiert auf die Rekrutierung von Young Professionals, ambitionierten Helfern sowie Fach - und Führungskräften. Dabei helfen wir unseren Kunden für Projekt - und Prozessunterstützung mit Temporär - und / oder Feststellenvermittlung in den Bereichen Office, Technik und Industrie, IT und...
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Azure Engineer 80
vor 1 Woche
Bonaduz, Graubünden, Schweiz Gi Group VollzeitFor our client, a company in the Health Care industry based in Bonaduz, we are looking for anAzure Engineerfor a permanent role.Your ResponsibilitiesBuild and further develop the company digitalization platformIdentify and implement digitalization potential in close coordination with the specialist departmentsEnsure the scalability and future viability of...
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Complaint Handling
vor 5 Stunden
Bonaduz, Schweiz Oxford Global Resources Vollzeit**Complaint Handling & CAPA Remediation Consultants needed!**: - Location: Bonaduz, Switzerland - Contact: Andrew Cahill - Job type: Contract - Contact phone: +353 21 485 7260 - Industry: Pharmaceutical, Outsourced Services, Medical Device & Diagnostics SCOPE AND OBJECTIVES Oxford will engage in a large scale remediation project focused around customer...
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Multimedia Content Specialist EMEA 80
vor 2 Wochen
Bonaduz, Schweiz Hamilton VollzeitTrue to the vision "We drive innovation to improve people's lives", the Hamilton companies have been providing solutions for the health sector since 1950. We are an innovative pioneer in the fields of ventilators, automated pipetting, sample management and in the development of process sensors.The Business Unit Robotics develops, produces and distributes...
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Bonaduz, Schweiz Hamilton Company VollzeitGetreu der Vision "We drive innovation to improve people's lives" liefern die Hamilton Unternehmen seit 1950 Lösungen für die Gesundheitsbranche. Wir sind ein innovativer Vorreiter was Beatmungsgeräte, das automatisierte Pipettieren und Lagern von Proben sowie die Entwicklung von Prozesssensoren anbelangt. Die Business Unit Robotics entwickelt, produziert...
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Multimedia Content Specialist EMEA 80
vor 3 Wochen
Bonaduz, Schweiz Hamilton VollzeitTrue to the vision "We drive innovation to improve people's lives", the Hamilton companies have been providing solutions for the health sector since 1950. We are an innovative pioneer in the fields of ventilators, automated pipetting, sample management and in the development of process sensors.The Business Unit Robotics develops, produces and distributes...
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Multimedia Content Specialist EMEA 80
vor 2 Wochen
Bonaduz, Schweiz Hamilton Bonaduz AG VollzeitMultimedia Content Specialist EMEA 80-100% (w/m/d) Join Hamilton Bonaduz AG as a Multimedia Content Specialist. Hamilton, an innovative company in the health sector, seeks a creative professional to produce engaging video and photo content, support marketing and employer branding, and maintain social media presence. Responsibilities Produce and edit...
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Embedded Software Engineer 80
vor 2 Wochen
Bonaduz, Graubünden, Schweiz CEDES AG VollzeitEmbedded Software Engineer % Hamilton Services AG month ago Role details Contract type Permanent contract Employment type Full-time (> 32 hours Working hours Regular working hours Languages English, German Experience level Senior Compensation CHF 208K Job location Tech stack C ARM C Software Debugging Embedded Software Python Software Engineering...
