Technical Program Manager Soc

**About Open Systems**

Open Systems delivers cybersecurity beyond expectations. We partner with organizations to boost the security performance of their digital transformations. Our award-winning Managed Detection and Response (MDR) and Secure Access Service Edge (SASE) services connect and protect customers today, while increasing their security maturity for tomorrow.

Open Systems’ Mission Control SOCs and NOCs are staffed by certified, outcome-obsessed engineers who provide 24x7 global coverage. They leverage a platform backed by data science and years of fine-tuning complex processes to better understand and reduce attack surfaces. Our deep expertise as a 5-time Microsoft Gold Partner accelerates and simplifies the path to security maturity by unlocking the value of existing investments in Microsoft security tools.

Deployed in nearly 10,000 locations across 184 countries, Open Systems has earned an out of this world 97% retention rate. No wonder our customers call it crazy good cybersecurity.

Currently, we are looking for a

**Technical Program Manager SOC**

**Your Mission**:
As a Technical Project Manager, you help driving our mission to protect customers at the highest of standards. You enable the team to continuously scale and improve our services by coordinating a variety of processes and projects while working directly with the global SOC leadership team and liaise with stakeholders across the company to deliver key outcomes.

**Your Responsibilities**:

- Facilitate technical design and architecture discussions in cross-functional teams
- Ensure proper requirements gathering and documentation of projects
- Manage project schedules, identify possible issues and clearly communicate them to project stakeholders
- Take an “outside objective” view on processes within SOC services and drive their continuous improvement
- Deliver key projects in time and in budget

**Your **Q**ualifications**:

- University degree in computer science, software engineering, or a related field
- 2-5 years of experience in technical program management
- Advanced knowledge of project management principles and respective certification
- Absolute attention to detail as well as ability to abstract complexity according to audience
- Expert in clear documentation and effective communication
- Strong people skills & ability to lead informally
- Experience in software product engineering, deployment, and operations
- Strong interest in cyber security
- Understanding large scale system design challenges, ideally in an MSSP setting, is a plus

**What We Offer**:
Want to join a crazy good cybersecurity team? You’ll be among people who believe in:
Caring PASSIONATELY about keeping our customers safe - We’re dedicated to solving problems. Whatever it takes.

Thinking UNCONVENTIONALLY to stay ahead - The world never fails to surprise us. So let’s surprise it first.

Doing the hard work to make things SIMPLE - Craft and hone something that delights in its simplicity.

Working COLLABORATIVELY to build success - The power of the team will always make us faster and better.

As a testament to this, Open Systems has been recognized as an outstanding place to work. You’ll be surrounded by smart teams who enrich your experience and provide opportunities you will need to develop your skills and advance your career.

This position is available fully remote, as well as out of either of our headquarters. The Open Systems SOC team collaborates globally, across nine time zones, with headquarters in Zurich Switzerland, and Redwood City California.

Come as you are We search for amazing people of diverse backgrounds, experiences, abilities, and perspectives. Open Systems welcomes and encourages diversity in the workplace regardless of race, gender, religion, age, sexual orientation, disability, or veteran status.

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