Sales Associate

vor 1 Woche

Genève, Schweiz International SOS Vollzeit

**About the role**:

- Assist the Sales Director on Internal meetings, client engagement initiatives, sales activity monitoring as well as any special project.
- Support Account and Key Account Managers in client meetings preparation, production of sales material and CRM compliance.

**Key responsibilities**:
**Assist the Sales Director on**:

- Internal team meetings organisation (prepare and consolidate material, training, taking minutes )and follow up on Actions Item defined during the meetings.
- The organisation of client events (Road Shows, workshops, lunch & learn, education sessions,) : venues booking / monitoring of invitations sent by Account Owners and management of the registrations / oversight of the logistics.
- Reporting: Create and track reports to monitor the cadence of client business reviews and clients engagements: design excel tracking sheets and engage with each team member to ensure compliance.
- Driving SFDC compliance:

- Monitoring SFDC compliance KPIs (focus on Pipeline Accuracy and Coaching Card compliance).
- Create and track my reports related to customer activity (usage, marketing engagement, leads, sales,

pricing)
- Make sure the critical client contacts are mapped in cooperation with Marketing team and each Account

Manager ultimately in charge of the mapping.
- Special projects execution by providing project management and tracking sheets/ project plans, weekly statuses on initiatives such as New Services launch, Global Account planning, Strategic Accounts review, Market research,

**Support the Account Owners (Account and Key Account Managers) on**:

- The preparation of client meetings, in collaboration with the internal medical, operations and cross border teams (incl. preparation of presentations).
- The preparation of pre-sales material and proposals in collaboration with the internal medical, operations and cross border teams.
- The coordination of the tender responses: planning, elaboration of the answer, defense preparation.
- The upload of pre/post sales data / info and material in SFDC.
- Raising and monitor SFDC support cases if requested by the Account and Key Account Manager
- Responding to (inbound) enquiries from clients if requested by the Account and Key Account Manager.
- Support the renewal process, including quote creation, pricing, CLM document upload and approval workflow with Commercial Services when required.
- Make administrative updates to Salesforce as and when required.
- Analyse WEEKLY MARKETING ENGAGEMENT reports, highlighting relevant engagements per Account and Key Account Manager.
- Proactive Engagement with event participants (F2F, webinars) if requested by the Account and Key Account Manager based on standardized questionnaire (quality)
- Analysing monthly Cross Border Financial Report and ensure cross border is integrated in the Account and Key Account Manager attainment reports.
- Generating Account Plan drafts for Account and Key Account Manager

**About you**:
**Required Hard Skills**
- Fluent English and French
- Excellent verbal and written communication skills
- Ability in project management
- Proficiency in the Microsoft Office suite (incl.Power Point) and AI tools (ChatGPT, CoPilot, )

**Required Soft Skills**
- Customer orientation (internal and/or external customers).
- Action and detail orientation.
- Interpersonal Skills and Teamwork.
- Creative, innovative and uses initiative
- Adaptability.

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