Reservations Agent

**Job Number** 23206599 **Job Category** Reservations **Location** W Verbier, Rue de Medran 70, Verbier, Wallis, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **DESCRIPTION OF THE OFFER** As a "Talent", you represent the W way of life for our customers. You are the essence of the brand. Talents are distinguished by their personality and their passion for the playful, warm and welcoming places such as W Hotels. - A UNIQUE OPPORTUNITY TO JOIN THE W VERBIER TEAM_ **YOUR ROLE** As a Reservations Officer, you will participate in the short and long term planning and day-to-day operations of the Reservations Department. Specific duties include ensuring rooms revenue is maximized according to planned strategies, in addition to coordinating activities with other departments in order to facilitate increased levels of communication and guest satisfaction. You will be able to understand the needs of the clients and will be able to draw up different commercial proposals according to their requirements, bearing in mind the strategies planned by the department. You will also have the administrative responsibility of checking our clients' reservations and taking full account of their requests before their arrival in order to create a WOW effect. **PROFILE** First experience in reservations, ideally in a 5* hotel. Fluent in French and English, a third language is appreciated. You are highly motivated. Real interest in the worlds of taste, sound, body, scene and stance You have great attention to detail and are passionate about delivering a memorable guest experience. Due to visa restrictions only applicants from Switzerland and European Union can be considered. - Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.