Director Operational Excellence

**Operational Excellence Director**

**Duties & Responsibilities**
- Acts as distinguished expert individual contributor and organizational thought leader.
- Is accountable for independent delivery of large-scale improvement projects that employ project management best practices to enhance certainty of success.
- Leads complex improvements projects of strategic importance, involving cross-functional teams, in support of the organization's overall Deliver Excellence strategy.
- Builds change management frameworks & implement operational excellence standards across the organization.
- Drives continuous improvement mindset (e.g., through training) and ensure accountability through governance set ups
- Acts independently as a distinguished expert and organizational thought leader to advise on cost-effective, results-based, and professionally managed programs and innovative initiatives for the organization to advance distribution capabilities.
- Executes and educates on process improvement initiatives using Lean / Six Sigma tools.
- Drives improvements also based on benchmarking with other internal and external best practices.
- Establishes business cases to demonstrate positive impact of projects on workload and CoGS.
- Designs and oversees implementation of new processes and procedures in close collaboration with GMP Operations.
- Is a key support for new product development and launch, collaborating closely with procurement and sourcing to integrate those initiatives into the supply chain end-to-end delivery solution.
- Advises senior management on training and process compliance, keeping accurate and timely delivery and reliability in mind.
- Guides other colleagues through consultation, mentoring, and collaborative leadership to build depth of capability, and provides functional (matrix) supervision.
- Applies expert-level knowledge to install best of class policies, procedures, and plans for the area.
- Mentors team members in project work, helping them understand and utilize a portfolio of OPEX and change management tools
- Challenges status quo to constantly improve ways of workings across the organization
- Proactively creates a purpose driven environment by aligning Johnson & Johnson’s Credo and Leadership Imperatives with the strategies and goals of the team and enterprise.

**Qualifications**:
**Required Skills and Qualifications**
- 8-10 years of pharmaceutical industry, life sciences / drug development or equivalent working experience
- Bachelor’s degree in life science and/or in business administration and an advance degree preferred (e.g., MBA desired or equivalent)
- Highly proficient program/project management capabilities by qualification, training, and experience, and awareness of IQP, lean six sigma, Scrum, Agile methodologies.
- Proven track record of leading and executing successful process improvement initiatives (i.e., process reengineering, organizational development etc.)
- Demonstrated ability to influence and lead change at all levels of an organization
- Cross-disciplinary background; appreciation of complex operating models and proven ability to influence without direct authority
- Excellent analytical and problem-solving skills
- Initiative taker, eager to break new ground, create opportunities for others
- Excellent interpersonal communication skills - both verbal and written: Ability to present complex ideas effectively.
- Strong leadership presence and proven ability to work effectively with people at all levels in an organization.
- Team-orientated and collaborative approaches; outstanding listening skills and the ability to manage through influence to optimize contributions from team members as individuals and members of a cohesive team. Strong analytical skills, critical thinker, and problem-solving abilities to structure ambiguous problems and take action to solve them.
-

**Others**:

- Member of extended SLT