Implementation Consultant

**A little about ADP**:
We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more.

**Your new challenge**:
The ADP Switzerland Implementation Consultant is accountable for all aspects of assigned payroll and HR account setup. This includes analysis, configuration, data takeover, validation, issue resolution, parallel run calculation and turnover to client service team (list non exhaustive). The implementation consultant must be capable of successfully implementing new business and existing account reconfiguration (for example, spin offs), ensuring a high degree of client satisfaction and maintaining high productivity regardless of the size, complexity and feature/functionality of the organization. The implementation project is the first interaction between the client and ADP after a sale, so the goal is to build a strong and trusted relationship with clients by seamlessly implementing ADP’s products to ensure a long-term successful partnership between the clients and ADP.

**Your tasks**:

- Adhere to the ADP implementation methodology and tools to implement payroll and HR solutions to new and existing ADP clients
- Assume responsibility and accountability for the assigned projects
- Partner with Sales and Client Services to ensure a smooth transition from Sales to Implementation to Client Services
- Analyze client's payroll needs via the telephone or at client site to determine the necessary set-up
- Configure ADP Payroll and HR accounts that follow the company guidelines
- Develop a project plan to ensure successful implementation
- Communicate client responsibilities and keep them on track with their tasks to ensure that solution is delivered on time
- Formally track issues and orchestrate resolution
- Prepare client profile/file including all optional features as per sales orders to document the settings and client’s specificities
- Support client through validation and testing as well as support first input
- Facilitate and schedule calls/visits to accomplish analysis, input training, first pay input, output training, and troubleshooting
- Provide support until 3 months after the transition to Client Services

**Your Profile**:
Experience and qualifications:

- Knowledge of Swiss salary rules social security/permissions/source taxes
- Windows/Excel/Word/Outlook
- University Degree or High School diploma

Professional and technical qualifications:

- Implementation skills
- Training on HRMS systems
- T&A (Minimum Absence Management)
- Proficient in German and English

Social and personal competences:

- Client oriented with the ability to understand client needs
- Accurate/rigorous
- Good communicator
- Pro-active

**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN**:

- **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
- **Belong**by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
- **Grow your career**in an agile, fast-paced environment with plenty of opportunities to progress.
- **Continuously learn**through ongoing training, development, and mentorship opportunities.
- **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
- **Balance work and life.** Resources and flexibility to more easily integrate your work and your life.
- **Focus on your mental health and well-being.**We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
- **Join a company committed to giving back**and generating a lasting, positive impact upon the communities in which we work and live.
- **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.

**A little about ADP**: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

**Diversity, Equity, Inclusion & Equal Employment