Manager, Global Clinical Operations Learning and Training

**Job Function**:
R&D Operations
**Job Sub Function**:
Clinical Trial Project Management
**Job Category**:
Professional
**All Job Posting Locations**:
Allschwil, Basel-Country, Switzerland

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
- United States - Requisition Number: R-031761
- Canada - Requisition Number: R-033261
- United Kingdom - Requisition Number R-033264
- Belgium, Netherlands, Spain - Requisition Number: R-033265
- Switzerland - Requisition Number: R-33270

Johnson & Johnson Innovative Medicine R&D is recruiting for a Manager, Global Clinical Operations Learning and Training. This position is a hybrid role and will be located in Allschwil, Switzerland.

The Clinical Trial Learning and Training (CTLT) organization develops and implements training strategies and designs for clinical trial training and Global Clinical Operations (GCO) functional role-based global onboarding programs. This includes determining training needs, developing, and implementing strategic learning initiatives, and leveraging resources to deploy the training plan. CTLT delivers impactful learning and training programs that address gaps and build capabilities to meet future needs while ensuring compliance with relevant Regulations, Standards, and Good Clinical Practice. The organization aims to enhance the effectiveness of learning for those conducting clinical trial activities, improve site engagement/satisfaction and enhance preparedness of GCO roles that support portfolio services.

The Manager, GCO Learning and Training (Learning and Instructional Design) will create, define,

and drive learning strategy, techniques, and process capabilities to enable industry leading

approach for the training of GCO clinical trial teams and sites. This will include creating and enhancing functional role-based training programs for best-in-class training across the globe. Design

tailored study-specific training programs, that includes oversight of content development,

managing projects, managing vendors, measuring learning effectiveness and process efficiency,

engaging stakeholders, and learners.

Additional activities include the following: project management and acting as the primary point of contact for external vendors involved in content creation; partnering closely with CTLT colleagues, other applicable Subject Matter Experts (SMEs), and stakeholders (internal and external) to conduct

learning needs assessment to ensure training design will deliver expected outcomes; contribute to other key initiatives within CTLT.

Principal Responsibilities:

- Understands intended training roles and skills to connect training content and approaches to delivery as part of onboarding and development activities of trainees.
- Support the design, development, deployment, and administration of training programs that support internal business objectives.
- Facilitate the overall training needs assessment with various teams to define training plans with clear learning objectives.
- Establish a systematic approach to learning, leveraging available resources to design, develop and deploy value-added training solutions based on problem solving analysis.
- Design and develop innovative, comprehensive curriculums utilizing advanced design/development techniques and principles of adult learning theory.
- Identify, oversee, and partner with external vendors and developers when needed.
- Provide consultation guidance, feedback, and support to SMEs through the course design process, including analysis, design, development, implementation, and evaluation to produce high-quality training materials.
- Support CTLT representatives to develop high quality solutions leveraging fit for purpose training techniques, including guidance for effective organization of content and opportunities for interactivity.
- Define measures to assess, monitor, and report on the effectiveness and impact of training interventions as well as opportunities for improvement and refinement.
- Provide guidance, co-create or design plans for training materials, participant guides, facilitator guides, job aids and performance support tools for all training materials and evaluation strategies.
- Manage multiple learning projects and potential to manage an internal or external team of learning professionals required to design and deliver learning solutions.
- Expand knowledge of required tools and techniques through independent study, on-the-job training, and formal training.
- Maintain knowledge of industry trends, advancements, training design, innovative training techniques, evaluation processes and technologies.
- Coach and mentor peers within the CTLT