QA Engineering Lead

Oper is the leading cloud-based digital mortgage software provider. Founded in 2018, Oper’s mission is to enable a world-class mortgage experience for borrowers and lenders.

Oper delivers a cutting-edge solution to lenders and mortgage intermediaries that works across multiple markets, enabling digital-first distribution and high-touch engagement with homebuyers with a seamless process from contact to contract. Today, we operate in 5 EU countries working for a dozen lenders and mortgage broker groups.

Our early traction has attracted top industry investors, including Bessemer Venture Partners, ABN Amro Ventures, Constructive Fund, Verve Ventures, and Pitchdrive, and earned us recognition with top fintech accelerators: Barclays Techstars, Plug and Play, and F10 Fintech Accelerator.

The Oper team operates throughout Europe, with over 21 nationalities and two main physical offices in Zürich and Brussels.

As a technology-driven company, we use a modern tech stack including Angular, NX, NgRx, RxJS, Python, Django, Celery, PostgreSQL, Redis, GitLab CI/CD, Terraform, Kubernetes and a range of cloud providers and tools. The whole team is focused on delivering world-class customer experience consistently on each deploy without sacrificing quality.

Tasks

To support our rapid Pan-European growth we are looking for an experienced QA Engineering Lead to join our product team in designing, building & delivering a high-quality platform increment on each cycle and implement an efficient & effective quality assurance framework.
- Lead a remote QA team to develop and implement quality assurance processes, reporting and technologies
- Work closely with Product managers, Designers, Engineers and support teams to resolve defects and environment issues
- Mentor the QA team members, including team members' growth plan, supporting activities, catch-ups
- Lead the design and adoption of test strategies & test plans, checklists, test estimates, progress reports for test executions, various defect and statistical data reports, etc.
- Develop test strategies for business-critical projects to ensure product correctness before launch
- Plan, develop and execute product quality strategies together with the CTO & Head of Product
- Spearhead initiatives to build a quality-driven culture
- Partner with Product Engineers & DevOps to leverage automation for scalable solutions to prevent regressions and ensure product reliability
- Identify gaps and opportunities to improve quality
- Define and implement QA processes to optimize and scale testing within the product
- Establish and drive the adoption of quality metrics that help measure test effectiveness, efficiency, and overall product quality
- Assess non-functional (e.g. i18n, l10n, a11y) product quality in collaboration with Product Managers & Designers and provide key insights to product squads

**Requirements**:
What makes you a great fit
- Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
- Experience with industry-standard test automation tools & automation frameworks
- 6+ years of Quality Engineering and/or test engineering experience
- Hands-on experience with planning, designing, executing tests and knowledge of performance and stress testing
- Experience in Python, JS, Java, C/C++ or equivalent coding language
- Experience with industry-standard test automation tools & automation frameworks

Nice to haves
- Experience with industry-standard test automation tools & automation frameworks
- Knowledge of how to use data to improve product quality
- Experience with QA process and methodologies
- Experience working in a remote setup with a diverse team
- Experience in leading the team
- Experience being creative and taking initiative to improve product quality coverage and effectiveness
- Experience communicating with technical and non-technical stakeholders across all levels of the organization
- Experience thriving in an ambiguous environment that demands constant self-prioritization
- Experience in project management approaches, tools and phases of a project life cycle

**Benefits**:
We are a young and fast-growing company with a strong ambition to change an old and slow-changing industry. To achieve this, we’re building a stellar team in which you will be challenged tremendously.

You will work with a high level of autonomy. On top of having the freedom to creatively make an impact, you’ll be surrounded by an open team that is motivated to support you along the way.

We like to laugh, play games & do sports together. In the Oper international team, you’ll be exposed to a close-knit diverse set of minds, you will have a chance to learn new things and share your knowledge, and meet amazing people and cultures.

There is a lot of room for career path development and a lot of opportunities to travel.

Our hybrid remote setup with offices in Brussels and Zürich provides us with the flexibility to get