Manager, Site Reliability Engineering

At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

**THE WORK**:
Our tech company is seeking a highly motivated and experienced Manager Site Reliability Engineering to lead our team of Site Reliability Engineers (SREs) across the globe. The Manger SRE will be responsible for managing our SaaS products and ensuring our SLAs and quality metrics are met while implementing continuous delivery best practices.

**WHAT YOU'LL DO**:

- Lead and manage a team of SREs across the globe.
- Manage and ensure the availability, performance, and scalability of our SaaS products.
- Implement and maintain our operations excellence, ensuring that quality metrics are met consistently.
- Develop and implement continuous delivery best practices, working closely with the development team to ensure that they are adhered to.
- Collaborate with other teams across the company, including development, operations, and customer support, to ensure that our products meet our customers' needs.
- Manage and develop the skills of the SRE team, ensuring that they are well-equipped to handle their responsibilities.
- Collect and report team metrics.
- Be hands-on 70 percent of the time, 30 on project/team management

**WHAT YOU'LL BRING**:

- Bachelor's degree in Computer Science, Engineering, or related field.
- 5+ years of experience in managing SRE teams in a cloud environment.
- Experience managing SaaS products and ensuring SLAs are met.
- Experience implementing continuous delivery best practices.
- Developer experience is appreciated
- Strong communication and collaboration skills.
- Strong leadership skills, with a proven track record of developing and managing high-performing teams.
- Experience with cloud infrastructure, such as AWS, Azure, or Google Cloud.

Other common names for this role:
**WHO WE ARE**:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- Ripple is Flexible First: in-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10-12 days per month they come in.
- Weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more

Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend

Take Care of Yourself
- Twice a quarter R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
- Benefits listed above are for full-time employees._
- Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance._
- Please find our _UK/EU Applicant Privacy Notice _and our _California Applicant Privacy Notice_ for reference._