Lead Product Designer

**Who are we?**
*
The team: *
At Smallpdf, we work in pods, which are autonomous and cross-functional teams within the company.
You would be working in the Contract Creation & Negotiation pod. Our goal is to enable users to get approval and reach formal agreements with clients fast.
In more practical terms, we:

- Enable users to create & reuse contracts
- Help users manage existing contracts
**Your Mission**:
You will be part of the design and research team. Your mission is to understand our customers and design solutions that help them achieve their goals, and ultimately grow our business. You will work in cross-functional product teams, together with PMs, engineers, and other experts to shape the user experience across the Smallpdf products for 40+ million users from all over the world.
*
Your Responsibilities: *
- Create sketches and wireframes, user flows, customer journeys, and lo-fi interactive prototypes to test ideas and concepts.
- Design smooth user interactions that enable our customers to achieve their objectives in the best possible way.
- Design clear, functional and easy-to-use interfaces that work and delight at the same time.
- Create pixel perfect mockups and assets for various devices and systems.
- Design reusable UI components and contribute to scale and maintain our design system.
- Conduct user research and usability testing with the help of our research department.
- Translate quantitative and qualitative insights into design ideas and concepts.
- TLDR: Design simple, elegant and smooth user experiences that help our users and customers achieve their goals, with WOW moments : )
**Your profile**:

- 7+ years of in-house experience in the digital product environment, working on UX/UI of consumer-facing products, ideally in the SaaS sector
- Bachelors, Masters or PhD in the field of Design, HCI, Computer Science, Product Design, or other field emphasising design, creativity and human behaviour.
- A solid and compelling digital portfolio showing working examples of well-executed designs that display a thorough understanding of interaction design and interface design principles.
- A strong knowledge and experience in UX, able to run your own research (interviews, usability tests), and able to use research methods to explore the problem and evaluate your designs and get early feedback from users and stakeholders.
- A solid design process and workflow, with excellent sketching, wire-framing and rapid prototyping skills.
- An holistic and customer centric mindset, with a strong focus on the end-to-end customer experience. You have the big picture in mind, you design scalable long-term solutions, as well as short-term improvements that bring value to both our customers and the business.
- A strong user empathy and understanding of human psychology, emotional and persuasive design and usability principles.
- A solid understanding and ability to use data and qualitative insights to inform your design decisions.
- Hands-on experience with Figma or similar design tools.
- Team player with experience working across teams and professionals at any level.
- Sense of ownership in your performance and its impact on the company’s success.
- Excellent interpersonal, communication, and collaboration skills.
- Excellent time-management skills.
- Able to thrive in a fast-paced setting.
- Excellent English, both verbal and written. Any other language is a plus
- Based in Zurich or willing to relocate; this is an on-site role.
- EU-Citizen or a valid work permit to work in Switzerland.
**Nice to have**:

- Branding and marketing experience
- Illustration, animation and motion design skills
- Frontend technologies
- Basic SQL knowledge
**Why Smallpdf?**
We put our people first and prioritize work-life balance.
You get to impact the way over 40 million people get work done every month.
Push boundaries and dare to fail—that’s how we learn
Enjoy the flexibility of a hybrid work environment. (You’ll only need to be in the office one day per quarter. )
️ 20 calendar days’ paid leave a year, plus year-end company holidays.
A personal development budget of up to 2,000 CHF every year, plus 8 days off for courses or training.
Possibility of an employee stock ownership plan (ESOP). Conditions apply.
Learn or improve your German with free lessons. Fantastisch, ja?
‍ Hack days to challenge you and your team, plus build amazing things.
BBQs, game nights, meetups in the Swiss Alps, or in kayaks on Lake Zurich—we’re serious about great coffee, karaoke, and Mario Kart, too
Rated by Forbes as one of the top 10 cities in the world for work-life balance, Zurich is the place to work for anyone who wants more out of life. From chocolate, cheese, and rӧsti to snow-capped mountains, haute couture, Swiss-made watches, and outstanding public transport, whatever it is that makes your heart beat faster, it’s all right here in Switzerland—the home of Smallpdf.