Aftermarket Solutions Reg Mgr

**Career Area**:Marketing / Sales / Product Support**:
**Your Work Shapes the World**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Job Summary**

As Aftermarket Solutions Regional Manager, you will be responsible for attaining total parts Sales-to-Users (STU) business plan and POPS-C in assigned regions for Construction Industries for the Europe, Africa-Middle East, and Eurasia regions, while leading transformation of a customer-oriented Sales & Market Culture. You will ensure the growth and development of District ASRs and dealer parts & service sales managers within assigned region.

**What You Will Do**:

- Achieving parts sales increase for assigned region
- Leading transformation of a customer-oriented Sales & Marketing Culture
- Identifying potential acquisition targets by supplying accurate competitive intelligence gathered from the field and documented in Caterpillar systems - Single point of contact for internal and field communications related to parts orders business plan and results
- Driving dealer parts & service sales by implementing monthly sales management meeting
- Leading by example - implementation of sales funnel and key account management within own teams
- Consolidating and communicating VOC & VOD on won/lost parts & service sales to internal business teams for action
- Sponsoring the growth and development of District ASRs and dealer parts & service sales managers within assigned region
- Leading the implementation of the digital transformation of sales processes
- Ensuring effective deployment of customer solutions through teams of regionally deployed product specialists
- Driving the aftermarket solutions sales to achieve business plan (for parts and reman)
- Developing Regional and Industry parts orders business plans. Consolidate and report parts S&OP information for assigned region
- Ensuring optimum use of Parts Sales Variance to meet yield annual sales targets
- Collaborating with District Managers to deliver District parts demand plan
- Partnering with Global and/or Regional Account Managers (as applicable) to meet parts & service sales goals with specific customers
- Consolidating and reporting customer parts & service requirements and key customer insights to internal business partners. Actively champion and influence change related to Caterpillar parts & service support strategies, products, and services
- Drive adoption of new sales technologies and tools
- Driving improvements in parts & service sales management processes at dealers in region. Increasing dealer closure rate for parts & service sales opportunities, leveraging marketing campaigns to maximize sales results
- Providing product support account management at a corporate level with assigned large opportunity Named Accounts
- Assisting in developing an effective pipeline of qualified future ASRs

**What you have**

**Basic Qualifications**:

- Minimum 10 years of progressively responsible assignments in machines, parts and service sales, marketing or support and supervisory experience
- Experience with business planning and sales forecasting
- Bachelor’s degree in from accredited university
- Prior experience in a field assignment and/or CI industries
- Be a proven leader in a Sales organization
- Excellent customer focus, communication, negotiation, influencing, and interpersonal skills to successfully achieve goals across Caterpillar and Dealer organization
- Work effectively in fast paced environment

**Additional Information**:
This role requires extensive travel in region - up to 60%.

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A valid Swiss work permit or Swiss or EU-25/EFTA citizenship is required for this position.

Caterpillar is an Equal Opportunity Employer (EEO).

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