Facilities Coordinator

JLL supports the Whole You, personally and professionally.
For our location in Zurich, we are looking for a
Facilties Coordinator (M/F/d)
The Facilities Coordinator will assist the Facilities Manager with operational activities. The key responsibilties are:
Client/Stakeholder Management
Provide superior customer service to meet or exceed on-site client’s expectations
Communicate and interact at all levels modulating content and ways of communicating accordingly.
Supporting in the delivery of KPI’s and SLA’s defined within the contract.
Operations Management
Day to day management of Corrigo helpdesk system for designated sites, ensuring WO are closed within SLA & customer updates are timely & communicated in a professional manner
Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
Develop a close working relationship with all of the vendors to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high-quality service.
Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of underperformance issues.
Proactively involved in ensuring that services are reviewed and refinements made to enhance these services
Assist in the implementation of Industry Best Practice operations
Financial Management
Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
Assist in coordinating the repair and maintenance of office equipment and in the ordering in of office supplies.
HSE, Security & Quality Management
Conduct regular audits to ensure safety procedures are in place & working
Follow the JLL Contractor Management procedures without fail
Ensure that all JLL contracted services are completed in accordance with all JLL procedures, statutory requirements, and the client procedures, guidelines and for Health and safety.
Understand & actively support JLL’s Quality Management program
Your Skills & Experience
Independent and self-managing worker
Strong customer service skills
- a great networker
Ability to use initiative and remain calm under pressure
Ability to multi-task and prioritize work commitments.
Flexible approach to departmental requirements.
Good educational background & a solid command of written & spoken English
Good sense of humor & an approachable personality
**Offer**:
Working together at eye level
Space for personal growth, not only for work
Acknowledgement of achievements
The opportunity to enhance your skills and advance your career locally as well as regionally
Help shape JLL
Jones Lang LaSalle SE
**Your contact**:
Stefanie Korte
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.