Global Head of Supply Chain

Role Overview

We have an exciting opportunity for someone to join us as a **_Global Head of Supply Chain _**to work in a truly global environment, based in Switzerland, driving the global supply chain strategy, coordinating, managing and improving the operational and logistics aspects of the business, including providing high quality analysis, review, and decision to support the leadership. The role provides long term development potential for someone eager to demonstrate their skills and experience in the fast-paced soft commodities environment.

Business Overview

**Volcafe Ltd**is one of the world’s leading international green coffee trading companies, operating in over 20 countries globally. Our expertise spans green coffee procurement and preparation, sustainability, blending, quality control, risk management and export as well as importing and distribution. We supply the world’s major coffee roasters and retail distributors with their green coffee requirements, with significant strategic growth ambitions for the future. We are part of **ED&F Man Commodities,**a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Volcafe works across the whole green coffee supply chain to make coffee business better, together with our partners and employees. We have built and operate sustainable coffee supply chains across all our origins, addressing key economic, social and environmental issues in coffee farming communities. Our Volcafe Way farmer support programme engages with thousands of coffee farmers and provides a holistic response to the challenges they face.

Key Accountabilities

We are seeking a commercially oriented supply chain professional who can drive the business forward. This is a significant “hands on” role with also requires higher level analysis and review. Ideally, you will have significant experience of operating within a fast-paced multinational, entrepreneurial trading and/or commercial environment. The successful individual will have a solid understanding of supply chain management within the physical commodity trading and its impact on the business.

**Supply Chain Strategy**
- Conduct a full global analysis and review of supply chains across the organisation providing recommendations on structures (both people and process), setting KPIs, and advising on clear deliverables.
- Design, lead and implement an efficient, robust logistics strategy to ensure the most efficient movement of coffee globally.
- Adapt the logistics function to changes in trading strategy without compromising costs or efficiency.
- Partner with Volcafe group companies / functions to identify areas for insourcing and automation across all existing and potential functions.
- Identify and propose solutions to existing deficiencies to keep cost and risk at a minimum.
- Drive change through the operation. Identifying and facilitating adaption for future business needs and ensuring optimal support and execution.
- Drive the digitalisation of the supply chain function.
- Work in a continuous improvement environment and be accountable for identifying and proactively addressing opportunities for cost reduction, performance improvement and risk mitigation, within portfolios of spend and/or individual supplier relationships, demonstrating real value for money.
- Be responsible for the development and implementation of the freight negotiation strategy, including payment profiles and associated terms to meet the cash flow requirements of the business.
- Provide guidance and support on the full life cycle of strategic Supplier Relationship Management, including negotiating and establishment of SLAs and monitoring of KPIs.
- Prepare and negotiate new service contracts or contract amendments and arrange for their approval.
- Accountable for building and developing collaborative internal and external relationships, ensuring that supply chain and supplier strategy and performance underpins business area objectives and budgets.
- Accountable for creation, implementation and regular review of global, business wide Supply Chain category and commodity strategies in line with VOLCAFE business strategy for nominated areas of spend.
- Representing VOLCAFE in different Logistics Committee and working in project teams.

**Team Management**
- Review the global team structure and make sure it is efficient and fit for purpose and that the correct training is taking place.
- Lead and manage the Global Supply Chain team, through matrix reporting lines globally.

**Compliance**
- Own the dispute resolution process, making recommendations for improvements, highlight any trends and patterns to GMs for resolution and to directly handle any high-profile disputes that may arise during the consultancy period.
- Review all current insurance policies to ensure they are fit for purpose and that all employees understand the policy requirements and claims process.
- Ensure that appropriate and auditable standards, cont