Head, Business Operations and Planning Division

INTERNATIONAL TELECOMMUNICATION UNION
- ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems._

**Head, Business Operations and Planning Division**

**Vacancy notice no**: 1916
**Sector**: BR
**Department**: IAP
**Country of contract**: Switzerland
**Duty station**: Geneva

**Position number**: R21/P5/554
**Grade**: P5
**Type of contract**: Fixed-term
**Duration of contract**: 2 years with possibility of renewal
**Recruitment open to**:External
**Application deadline (Midnight Geneva Time)**: 3 April 2025

ORGANIZATIONAL UNIT

The Informatics, Administration and Publications Department (IAP) comprises of three Divisions: Space Applications Software (SAS), Terrestrial Applications Software (TAS) and Business Operations and Planning Division (BOP). The Department is responsible for the development and maintenance of software and related tools used by the BR as well as software adapted for national frequency management units, providing the necessary user support for the areas concerned. It carries out studies related to policies for the technologies to be used for the information and computational systems within the BR and with administrations in the fields of management of the radio frequency spectrum and the various satellite orbits. The Department is responsible for managing all aspects of the BR's operations, including the development of BR operational plans, organizational support of ITU-R conferences and meetings, BR project management processes and procedures, BR text editing and publications, as well as promotion and membership. The Department is also responsible for human resources management and planning for the BR.

**ORGANIZATIONAL CONTEXT**:
Under the supervision of the Deputy to the Director and Chief, IAP Department, the Head, Business Operations and Planning Division (BOP) is responsible for managing and improving all aspects of BR’s internal business operations, organizational support to ITU-R conferences and meetings, BR’s executive messaging and communication, project management processes and procedures.

The incumbent ensures cross-sectorial collaboration, leads strategic planning operations and setting of management targets and advises the senior management on course correction, cost-effectiveness, and creative response to emerging complex challenges.

The functions of the Head, Business Operations and Division cover a broad range of issues ranging from BR’s executive messaging and communication, general administration, human resources management, publications, strategic communications, promotion, membership, RRB secretariat, registry, and projects.

The incumbent serves as a leader for the team and provides authoritative expertise for all assigned responsibilities to deliver Division outputs within the prescribed time, cost, and quality standards and foster collaborative spirit and cooperation to achieve results.

**DUTIES AND RESPONSIBILITIES**:

- Oversees the development of the BR’s executive messaging and communication. Oversees the development of speeches, presentations, and interviews in the areas of activities of the radiocommunications sector. Based on ITU-R studies and publications, develops reports and briefings on specific and/or emerging radiocommunication services and technologies.
- Manages and improves organizational support for ITU-R conferences and meetings. Acts as administrative secretary of Radiocommunication conferences and meetings and, in this capacity, leads the organizational support to ITU-R conferences and meetings; plans and oversees the organization of such conferences and meetings.
- Oversees ITU-R’s technical publications such as the Radio Regulations, the Maritime Manuals, Recommendations, Reports and Handbooks.
- Manages and improves all aspects of BR’s internal business operations, including finance and human resources. Ensures that all operations and systems operate smoothly and comply with quality standards; maximizes the efficiency of all operational business procedures; monitors business operations and addresses potential issues when they arise.
- Oversees BR’s project management processes and procedures; project monitoring and evaluation of activities; manages partnerships and advocacy efforts; takes necessary steps to ensure project documents are completed and submitted to relevant parties for approval; briefs and consults with senior management on project progress and provides information and advice as required to contribute to the expectations in terms of quality, budget, delivery timelines, and strategy.
- Leads the development and implementation of a comprehensive modern communications st