Customer Supply Manager

**Customer Supply Manager **(f/m/d) - **APICS **/** **ERP **/** **SAP / **Production** / **English**

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**Project**:
For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Customer Supply Manager.

Background:
The Global Supply Chain Operations Organization seamlessly connects markets to the global manufacturing network by centrally managing supply, inventory and replenishment planning for drug products. We orchestrate the value streams between sites and affiliates by balancing the demand and supply equations across markets, products, manufacturing assets and inventory points. We ensure right first time order fulfillment and delivery of drug products everywhere and anytime in the global network.
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The Customer Supply Manager owns the production, packaging and replenishment plan for order fulfillment along the entire operational horizon. The Customer Supply Manager incorporates and translates customer demand insights and market dynamics over a 12 month horizon to execute central inventory management across different network nodes and creates a feasible drug product and/or packaging plan, in order to ensure on-time in-full order fulfillment of market needs. Moreover, the Customer Supply Manager leads cross-functional business review meetings with senior stakeholders to review performance, analyze root causes and define improvements to ensure a reliable supply, where performance targets and customer requirements are met or exceeded.

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**Tasks & Responsibilities**:

- Deliver an executable supply plan for production and packaging, scheduling for the assigned asset(s) and/or product(s).
- Perform reliable inventory management and replenishment planning to effectively meet demand and avoid obsolescence.
- Drive end-to-end trade-off analysis and decisions to allocate resources to the right priorities accounting for potential demand changes and supply constraints.
- Determine the appropriate segmentation strategy, replenishment model and planning parameters to meet market needs and improve operational productivity.
- Oversee the complete order fulfillment lifecycle to ensure efficient, timely and complete delivery of products.
- Act as expert or senior advisor for supply planning and operations to management and lead cross-functional improvement initiatives, governance bodies and projects.
- System management (SAP)
- Stakeholder management

**Must Haves**:

- Minimum 3-5 years work experience in supply chain or a related field
- BS degree in relevant field and/or APICS certification (or equivalent)
- Experience with ERP (SD/MM) and supply chain planning systems
- Excellent verbal and written communication skills in English

**Nice to have**:

- Strategy, finance and business acumen training are strong plus
- Links their responsibilities with the mission of the whole organization.
- Open for changing circumstances.
- Focuses on activities that provide the most value.
- Is goal-directed, persistent; driven to achieve key results.
- Self accountable for meeting commitments.
- Recognizes the contributions of teammates and peers.
- Addresses and resolves conflict by creating an atmosphere of openness and trust.
- Establishes strong collaborative relationships.
- Inspires others to do their best work by offering support and encouragement.

**Reference Nr.**: 922137
**Role**:Customer Supply Manager**
**Industrie**:Pharma
**Workplace**:Basel
**Pensum: 80% - 100%**
**Start**: 02.01.23
**Duration: 12++**
**Deadline**: 21.11.22

If you are **interested** in this position, please send us your complete dossier via the link in this advertisement. If this position does not fit your profile and you wish to be considered for another position directly, you can also send us your dossier via this ad or to jobs[at]itcag[dot]com.

**Contact us** for more information about our company, our positions or our attractive Payroll-Only programme: +41 41 760 77 01.

**About us**: