Digital Project Leader Export

Vor 6 Tagen


PlanlesOuates, Genf, Schweiz Groupe L'OCCITANE Vollzeit

CONTEXT:

We are looking for a passionate Digital Marketing Project Leader to join our L'Occitane en Provence Export Business Unit, based in Geneva. In this role, you will play a pivotal part in elevating our e-commerce presence across EMEA and LATAM (40 websites) while embodying L'Occitane's commitment to innovation, sustainability, and customer-centric excellence.

As part of the Export Digital Squad, you will collaborate closely with cross-functional teams ""Trade Marketing, Retail Training, Sales, Global IT and Digital teams "" uniting efforts to deliver exceptional digital experiences. This is your opportunity to bring your creativity and expertise to a global stage, directly impacting our customers' journey and the future of beauty retail.

MAIN RESPONSIBILITIES:

1. Website Management & Conversion Rate Optimization (CRO)

  • Empower Local Teams: Guide markets through website redesigns by providing a central Shopify theme, tailored tutorials, and recommended structures for engaging landing pages and enriched product pages.
  • Innovate & Optimize: Share and implement innovative web features, monitor their performance, and ensure alignment with L'Occitane's brand identity.
  • Drive Growth: Perform UX/UI and content audits in top markets to unlock e-commerce growth opportunities.
  • Web Developments Project Management: Partner with external agencies to coordinate web development projects and ensure the quality of new features through rigorous testing and validation.
  • Best Practices: Foster a continuous learning environment by gathering and sharing local insights and success stories across regions.

2. Web Acquisition Coordination

  • Audits & Insights: Working with Export acquisition leader, conduct annual audits of Google Ads and Meta Business Suite accounts in key markets, providing actionable recommendations tailored to market needs.
  • Strategic Support: Assist local teams and briefing paid media agencies, defining digital media strategies that amplify brand goals, drive incremental e-commerce sales, and increasing brand awareness.
  • Innovation: Collaborate with internal teams to create and execute campaigns that bridge digital efforts with retail store traffic.

3. Digital Consulting & Internal Community Management

  • Digital Follow-up: Build close relationships with local digital managers to co-develop winning e-commerce strategies that resonate with market specifics.
  • Knowledge Sharing: Create onboarding kits, host dynamic training sessions, and distribute monthly toolkits filled with actionable digital insights, content and campaign ideas.
  • Community Engagement: Animate and inspire a vibrant community of digital experts across distributor markets, ensuring L'Occitane's digital ecosystem thrives with collaboration and innovation.
  • Resource Hub: Keep internal knowledge platforms up-to-date with tutorials, best practices and success stories that empower local teams.

HOW YOU CAN FIT:

  • Master's degree in digital marketing or equivalent ;
  • Minimum 3 years of experience in digital marketing with hands-on exposure to e-commerce, web optimization and content management systems (CMS) ;
  • Proficient in English and Spanish, conversational level in French ;
  • Experience in the cosmetics or retail sector is a distinct advantage ;
  • Proficiency in CMS management, with Shopify experience as a plus ;
  • Competence in key digital tools such as Google Analytics 4, Google Ads, Meta Business Suite, and Google Search Console ;
  • Enthusiastic about digital marketing trends, innovations and strategies ;
  • Highly adaptable, solution-oriented, and comfortable in a fast-paced, multicultural environment ;
  • Excellent team player with strong interpersonal, influencing and communication skills, driven to educate and inspire others.

WHAT WE OFFER:

  • Working for a unique company, strongly committed towards the planet and the people (B Corp certification) ;
  • Working with passionate colleagues coming from all over the world ;
  • A unique culture centered around entrepreneurship, where everyone is expected to collaborate, experiment & move fast ;
  • Monthly allocation & discount for store products ;
  • 5 weeks annual leaves & 3 extra-days offered as public holidays ;
  • Flexible and hybrid work arrangement ;
  • Public transport allowance.

PERMANENT CONTRACT

STARTING DATE: ASAP

LOCATION: Geneva (Plan-les-Ouates), Switzerland


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