Onboarding and Contracts Associate

Onboarding and Contracts Associate-24223-FT_LTHR Business Support Services Unit, Human Resources Operations Service, Human Resources Management Department, Sector of the Director GeneralGrade-P2Contract Duration-2 years *

Duty Station

:CH-Geneva

Publication Date

:08-Jul-2024

Application Deadline

:07-Aug-2024, 5:59:00 PM

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE :Please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.

This post is a limited-term fixed-term post.

1. Organizational Context

a. Organizational Setting

The post is located in the HR Business Support Services Unit (HRBSS) of the HR Operations Service, Human Resources Management Department. The HRBSS unit is designed to facilitate administrative staffing matters, ensuring the delivery of efficient services within a culture of customer orientation. This includes contract management for all categories of employees; staff entrance and exit formalities; and provision of HR advisory services to managers.

b. Purpose Statement

The Onboarding and Contracts Associate administers the onboarding, contract life-cycle and separation of employees. S/he responds to queries from other business units on contract-related matters, identifies issues and contributes to the enhancement of enterprise systems and IT tools related to the administration of staffing need, to increase efficiency, simplify processes and provide a positive overall employee experience.

c. Reporting Lines

The incumbent works under the supervision of the Human Resources Operations Manager/ Head of the HRBSS unit.

2.Duties and Responsibilities

The incumbent will perform the following principal duties:

a. Administer and oversee the delivery of services relating to the full contract life-cycle of staff members on temporary, fixed-term, continuing and permanent appointment as well as interns, fellows, and employees on other contractual arrangements.

b. Support and manage a smooth onboarding process of newly recruited employees, interns, fellows, etc. and facilitate the induction process.

c. Assist the HR Operations Manager in the accurate and timely provision of HR and advisory services to managers in the area of contract management and staff movements from outside and within the Organization. This involves ensuring the efficiency and client satisfaction through improvement of processes and procedures and development of tools to maximize efficiency and simplify procedures.

d. Provide advice and support to other HR Operations colleagues, and supervise tasks performed by General Service staff.

e. Participate in internal committees and meetings; prepare inputs for papers and reports, organize meetings and attend inter-agency meetings on matters under the responsibility of the Unit and make recommendations for continuous improvement.

f. Support and coordinate the definition, development and improvement of business processes, workflows and data insights, participating in the review, evaluation and enhancement of enterprise systems, tools and technologies related to the onboarding and employee life-cycle experience.

g. Lead initiatives to streamline the HR client experience by facilitating effective access to the HR Operations Service for leaders, managers and employees; and improve service delivery and functional resilience by moving towards more efficient digital self-service channels while ensuring clarity, credibility and consistency in issue resolution.

h. Manage the work of the unit in the absence of the HR Operations Manager.

i. Perform other job-related duties as required.

3.Requirements

Education (Essential)

First-level university degree in human resources management, law, public or business administration, or related field.

Education (Desirable)

Certification in People Analytics.

Experience (Essential)

At least three years of relevant professional experience in human resources management, administration, or a related field.

Experience (Desirable)

Relevant experience in an international organization.

Experience in analyzing, defining and improving business processes.

Customer service experience.

Language (Essential)

Excellent knowledge of English (written and spoken).

Language (Desirable)

Good knowledge of French (written and spoken).

Job Related Competencies (Essential)

Excellent knowledge of contract administration, preferably within the UN common system.

Excellent organizational and time management skills with the ability to work under pressure and respect deadlines.

Client orientation, tact and discretion.

Ability to communicate effectively and to present arguments clearly and logically in writing and orally.

Strong analytical, problem-solving and drafting skills.

Accuracy and attention to detail.

Computer literate. Very good command of Office suite applications (Word, Excel, Outlook, PowerPoint) and related business and communications tools.

Well-developed interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity.

Job Related Competencies (Desirable)

Knowledge of the UN common system of salaries and allowances.

Knowledge of HCM (Workday, Oracle, Success Factors etc.) and Case Management Applications (Service Now, Salesforce etc.).

4.Organizational Competencies

1.Communicating effectively.

2.Showing team spirit.

3.Demonstrating integrity.

4.Valuing diversity.

5.Producing results.

6.Showing service orientation.

7.Seeing the big picture.

8.Seeking change and innovation.

9.Developing yourself and others.

5. Information

Mobility: WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization.Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station.

Annual salary :

Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. Please note that this estimate is for information only. The post adjustment multiplier (cost of living allowance) is variable and subject to change (increase or decrease) without notice. The figures quoted below are based on the June 2024 rate of 88.5 %

P2

Annual salary

$49,254

Post adjustment

$43,590

Total Salary

$92,844

Currency USD

Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations.

Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.

Additional Information

* Initial fixed-term appointment of two years, renewable subject to satisfactory performance and other applicable conditions.The selected candidate’s appointment will be subject to an overall term of five years in this position, with no possibility of renewal beyond that term.S/he may, however, apply and be considered for other positions at WIPO.

This is not applicable to WIPO staff members on fixed-term, continuing or permanent appointments, who were recruited following a competition under Staff Regulation 4.10 (“Appointment Boards”).

This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5.

Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for thelist of unrepresented Member States and thelist of underrepresented regions and the WIPO Member States in these regions.

The Organization reserves the right to make an appointment at a grade lower than that advertised.

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By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.

In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually.

Additional testing/interviewing may be used as a form of screening.Initial appointment is subject to satisfactory professional references.

Additional background checks may be required.

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