Aktuelle Jobs im Zusammenhang mit Head of Operational Support - Geneva - SYZ SA
-
Head of Library
vor 2 Wochen
Geneva, Schweiz International Committee of the Red Cross - ICRC VollzeitWhat We DoThe International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate...
-
Head of FX
vor 2 Wochen
Geneva, Schweiz Trafigura VollzeitMain Purpose:We are seeking an experienced and visionary Head of FX & Rates Risk Management. We are looking for a commercially aware and analytically strong individual to lead the identification, assessment, and management of market risks across both Foreign Exchange (FX) and Interest Rate (Rates) exposures.This role sits at the intersection of market risk,...
-
Head of Engineering
vor 2 Wochen
Geneva, Schweiz Alohi SA VollzeitAlohi SA brings together a team of highly competent engineers who focus on merging state-of-the-art technologies with compelling user experience in order to simplify and enhance life for companies and people around the world. The company provides Sign.Plus (a legally binding electronic signature), Fax.Plus (online faxing), Dial.Plus (AI-voice agent), and...
-
Global head of circuit racing
vor 1 Woche
Geneva, Schweiz Fédération Internationale De L'Automobile VollzeitAn international motorsport organization based in Geneva seeks a Head of Circuit Racing & Historics. This senior leadership role involves developing FIA championships, managing operational governance, and driving strategic relationships within the industry. Ideal candidates will have at least 10 years of motorsport experience and a strong understanding of...
-
Head of circuit racing
vor 1 Woche
Geneva, Schweiz Fédération Internationale De L'Automobile VollzeitHead of Circuit Racing & Historics (Geneva - Switzerland)Join the FIA and take on a leadership role within the Circuit Sport Department. As the Head of Circuit Racing & Historics, you will provide strategic direction and operational oversight for a diverse portfolio of disciplines, including GT, Touring Car, Truck Racing, and Historic Motorsport.In this key...
-
Process Engineer
Vor 7 Tagen
Geneva, Schweiz ACZENTA VollzeitJob Overview:We are seeking a highly skilled and experienced Process Engineer with a strong background in creating and optimizing operational manuals of a Commercial Building. The ideal candidate will play a key role in ensuring efficient and seamless operational processes by developing comprehensive manuals that guide teams through procedures, protocols,...
-
Geneva, Schweiz Ur-Capital VollzeitJob DescriptionA multinational maritime transport company in the region of Geneva looking for an Investment Director of terminal to overlook and create the best performance of a large portfolio around the world. The candidate will report to the head of the company, act as a key representative in terminal joint ventures, driving value creation, operational...
-
Head of circuit racing
vor 1 Woche
Geneva, Schweiz Fédération Internationale De L'Automobile VollzeitJoin the FIA and take on a leadership role within the Circuit Sport Department. As the Head of Circuit Racing & Historics, you will provide strategic direction and operational oversight for a diverse portfolio of disciplines, including GT, Touring Car, Truck Racing, and Historic Motorsport.In this key position, you will drive the development of global racing...
-
Head of Structured Products
vor 2 Wochen
Geneva, Schweiz Banque Syz SA VollzeitPurpose of the role: Lead and scale the bank’s Structured Products (SP) franchise—designing, pricing, distributing, and managing the full lifecycle of equity, credit, FX, rates and multi‑asset structures for private‑bank clients. The role combines product origination, risk & governance, sales enablement, and team leadership to deliver...
-
Head of Global Real Estate, EMEA
vor 2 Wochen
Geneva, Schweiz PepsiCo VollzeitOverviewPepsiCo Global Real Estate (PGRE) is a specialized function within PepsiCo responsible for managing the company's global real estate portfolio, facilities management, and project management services. PGRE plays a critical role in supporting every facet of PepsiCo's office and supply chain portfolio, collaborating across business verticals to drive...
Head of Operational Support
vor 3 Wochen
The Head of Operational Support is responsible for overseeing the day-to-day activities of the Operational Support team, ensuring efficient task organization and smooth operational execution.This role is accountable for maintaining high service levels, setting priorities, managing exceptions, and ensuring seamless support to internal stakeholders.As the primary escalation point for operational support issues raised by his team or internal clients, the Head of Operational Support also serves as the key representative in both internal and external meetings concerning operational support, ensuring an optimal relationship with our internal stakeholders as well as with our provider Lombard Odier.The role involves close collaboration with the Head of Operations and the Head of IT Operations to report specific issues and provide regular statistics and reporting on team activity and performance.As a people manager, the Head of Operational Support is committed to fostering employee development, supporting skill enhancement, and promoting a culture of continuous improvement. Key responsibilities Establish and monitor the appropriate organization allowing efficient management of all operational support activities by the teamMonitor daily issues, define priorities, assign tickets and manage activities and resources accordinglyMake timely decisions to identify and implement the most efficient solutions to escalated issuesCommunicate effectively to gather appropriate and accurate information regarding issues being managed and/or escalatedEnsure service quality meets established and expected level/standards and implement and monitor KPIs accordinglyAct as the initial escalation point and ensure that timely and regular feedback is providedServe as the key representative in both internal and external meetings concerning operational support, ensuring an optimal relationship with our internal stakeholders as well as with our provider Lombard OdierEnsure proper case traceability by keeping all ticketing tools accurately updatedEscalate and report issues to the Head of OPS & Head of IT OPS when appropriateLead a team of several people, ensuring employees development and coaching Your profile Professional experience8-10 years' experience in banking operations with a focus on supporting functions - Focus on OPS & IT issues managementSuccessful experience in leading and managing versatile teams, particularly in operational support functionsIn depth knowledge of private banking working environment is a mustProfessional competenciesStrong expertise in banking operations and/or help desk and/or support to Front OfficeStrong expertise in issues management & reportingVery good knowledge of banking transactions process and toolsSolid leadership and people management skills with the ability to build synergies in the teamAbility to work with a mainstream ticketing tooPersonal competencies:Solid time management, organization and prioritization abilitiesStrong client and service orientation with good business acumenGood analytical & problem-solving skillsVery good learning and adaptation skillsExcellent verbal and written communication skillsProactive and solution-oriented attitudeTeam player, entrepreneurial approach and integrityHands-on, results focused, with the energy and commitment to drive deliveryFlexible and ability to work in a multi-tasking and demanding environmentLanguage requirements:Proficient in French and English (both oral and written)IT Skills:Proficient in Office Suite 365 with a focus on Excel application formatting and formulaG2 suite knowledge is a plusTicketing tool mandatory - Jira is a plusEducation:Apprenticeship or higher degree in Finance-Banking
