Customer Success Specialist

Vor 2 Tagen


Zürich, Zürich, Schweiz JobCloud AG Vollzeit

Wir suchen eine motivierte und kundenorientierte Person, die unser Team als Customer Success Specialist verstärkt. In dieser Funktion bist du die zentrale Ansprechperson für dein Portfolio für Themen rund um Programmatic. Du sicherst den Erfolg deiner Kundschaft, indem du auf ihre Bedürfnisse eingehst und partnerschaftliche und langfristige Beziehungen aufbaust. Wenn du eine dienstleistungsorientierte und kommunikationsfreudige Person bist, die mit Leidenschaft aussergewöhnliche Kundenerlebnisse bietet und Freude an digitalen Themen hat, dann freuen wir uns dich kennenzulernen Das machst du bei uns Proaktiver Support von Rekrutierungskampagnen in enger Zusammenarbeit mit Sales und Tech Aktives Upselling der laufenden Budgets in Zusammenarbeit mit Sales Support unserer Kundschaft bei jeglichen Anfragen sowie 1st Level Support am Telefon und per Video Optimierung laufender Sourcing-Kampagnen innerhalb der JobCloud PRO Instanz in Zusammenarbeit mit Sales und Tech Support Auswertung von Daten der laufenden Kampagnen sowie regelmässige Erstellung von Reports und Reviews für die Kundschaft Das bringst du mit KV-Abschluss mit mindestens 2 Jahren Berufserfahrung in einer ähnlichen Position oder abgeschlossenes Studium Erfahrung mit Online KPIs wie z.B. Conversion Rates sowie hohe Affinität für digitale Themen und E-Commerce, erste Erfahrung mit Salesforce wünschenswert Hervorragende kommunikative und zwischenmenschliche Fähigkeiten, um enge Beziehungen zur Kundschaft und den Mitarbeitenden aufzubauen Proaktive und hochmotivierte Persönlichkeit mit viel Eigenverantwortung und ausgeprägter Problemlösungs- und Analysefähigkeit Einwandfreie Deutsch- und fliessende Englischkenntnisse, Französischkenntnisse von Vorteil Das bekommst du Eine positive Atmosphäre, die auf Vertrauen, gegenseitiger Hilfe und einem starken Teamgeist beruht Die Chance, in einem marktführenden, effizienten und zukunftsorientierten Unternehmen zu arbeiten Ein offenes Ohr für deine Ideen und deine Meinung JobCloud stellt die neueste Generation von Geräten (Hardware & Software) zur Verfügung, um effizient zu arbeiten Sehr moderne Büros in der Stadt Zürich Home-Office-Möglichkeit In Anbetracht der Erfahrung, die wir uns für diese Position wünschen, liegt eine angemessene Lohnspanne zwischen CHF 69'000 und 80'000 Dein Kontakt ClaudineSenior Talent Acquisition Partner Tel: +41 445607018 #J-18808-Ljbffr



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