Team Leader Position

Vor 4 Tagen

Bern, Bern, Schweiz Comfone Vollzeit

We live in a connected world.Whether you are chatting to loved ones overseas, or depending upon connected healthcare devices, reliable connectivity is essential and therefore we provide easy and borderless communication to all people and things. Comfone is a pioneer in global international roaming services, a market in constant technological evolution. We are proud of our contributions in defining the standards and shaping this industry. Over more than 25 years, our roaming services have helped billions of subscribers stay connected when it really matters. We are a Swiss company based in Bern with regional offices covering Europe, Latin America, North America and Asia Pacific. We are an international team with staff from more than 40 different nationalities, speaking more than 32 languages and driven by values of diversity, equity, and inclusion into our daily operations. To learn more about the company, please check our website Team Leader position - Network Operations Center - at our HQ in Bern To start work immediately or at a later date by agreement. We are seeking a NOC Team Leader to manage our globally distributed team, ensuring seamless operations, rapid incident resolution and continuous improvement. This role combines technical expertise, leadership skills and customer focus to support a high-performance NOC environment. Your responsibilities Task Distribution: Assign and prioritize daily tasks and tickets among team members to ensure efficient workload management Team Supervision: Oversee the team's daily operations, monitor progress, and ensure adherence to established procedures and service quality standards Resource Planning: Coordinate team schedules, including shifts, on-call rotations, and resource allocation, to maintain 24/7 network coverage Employee Performance Review: Conduct regular performance evaluations, provide constructive feedback and identify areas for professional development Operational Involvement: Dedicate approximately 50% of the time to working on daily NOC tasks, including ticket resolution, troubleshooting and incident management On-Call Duty: Participate in the on-call rotation to provide 1st level support during emergencies and escalations Collaboration: Work closely with the engineering team to address complex issues and implement network improvements Process Improvement: Identify inefficiencies in workflows, propose enhancements and drive the adoption of best practices Reporting: Prepare and present regular reports on team performance, ticket resolution metrics and operational challenges to management Customer Communication: Ensure timely and professional communication with customers regarding incidents, updates and resolutions Your ideal profile Education in Telecommunications, Economics, or Management, with proven leadership experience 10+ years of experience in mobile network operations and/or IPX networks, including at least 3 years in a leadership role Strong understanding of Mobile Networks and the International Roaming ecosystem Hands-on experience with STP, DRA, DRF and VAS platforms, including troubleshooting and performance monitoring In-depth knowledge of IPX architecture and key signalling protocols: M2PA, M3UA, SCCP, TCAP, MAP, CAP, DNS, Diameter and GTP Experience with IP networking, including switches, routers, VPN gateways and BGP routing Familiarity with network monitoring tools (e.G., Zabbix, Nagios, SolarWinds, Opsgenie) and ticketing systems (e.G., Jira) Strong problem solving and analytical abilities Very good communication and leadership skills Ability to work effectively under pressure and manage multiple priorities Proactive, customer-focused, and dynamic approach with a commitment to the best customer service Fluent in English (written and spoken), additional languages are a plus Willingness to work in Bern, Switzerland We offer Beside of a variety of challenges within a growth-oriented market, and the possibility to shape the future of our dynamic and highly successful company, we offer:A friendly work environment with theme evenings, Apéros, raclette evenings and more A multi-cultural and multi-linguistic team with English as the corporate language Yearly international events with our clients from all over the world (ConneXion) Competitive salary Flexible and partially remote work time Brand new office with state-of-the-art equipment SBB half-fare abonnement Mobile phone subscription and subsidy for handset purchase Special prices at restaurants close to HQ in Bern Onboarding with consequent training and introduction to all departments Support for advanced education Company events (Summer events, Christmas Party, Team events …) Apply online if this sounds like your next challenge. ComfoneSarah Seibt comfone.Com #J-18808-Ljbffr

  • Team Leader position

    Vor 4 Tagen

    Bern, Bern, Schweiz Comfone Vollzeit

    We live in a connected world. Whether you are chatting to loved ones overseas, or depending upon connected healthcare devices, reliable connectivity is essential and therefore we provide easy and borderless communication to all people and things. Comfone is a pioneer in global international roaming services, a market in constant technological evolution. We...

  • Team Leader position

    Vor 2 Tagen

    Bern, Bern, Schweiz Comfone Vollzeit

    We live in a connected world. Whether you are chatting to loved ones overseas, or depending upon connected healthcare devices, reliable connectivity is essential and therefore we provide easy and borderless communication to all people and things. Comfone is a pioneer in global international roaming services, a market in constant technological evolution. We...

  • Team Leader position

    Vor 3 Tagen

    Bern, Bern, Schweiz Comfone AG Vollzeit

    We live in a connected world.  Whether you are chatting to loved ones overseas, or depending upon connected healthcare devices, reliable connectivity is essential and therefore we provide easy and borderless communication to all people and things. Comfone is a pioneer in global international roaming services, a market in constant technological evolution. We...

  • Team Leader Position

    Vor 4 Tagen

    Bern, Bern, Schweiz itjobs Vollzeit

    Task Distribution: Assign and prioritize daily tasks and tickets among team members to ensure efficient workload management Team Supervision: Oversee the team's daily operations, monitor progress, and ensure adherence to established procedures and service quality standards Resource Planning: Coordinate team schedules, including shifts, on-call rotations,...

  • Team Leader position

    vor 1 Woche

    Bern, Bern, Schweiz itjobs Vollzeit

    Task Distribution: Assign and prioritize daily tasks and tickets among team members to ensure efficient workload managementTeam Supervision: Oversee the team's daily operations, monitor progress, and ensure adherence to established procedures and service quality standardsResource Planning: Coordinate team schedules, including shifts, on-call rotations, and...

  • Team Leader Position

    Vor 2 Tagen

    Bern, Bern, Schweiz Zurich Australian Insurance Ltd. Vollzeit

    In dieser Querschnittsfunktion sind Sie als Mitglied des Spezialisten Teams direkt am Puls aller Entwicklungen in der Rechnungslegung insbesondere von Banken und Versicherungsunternehmen und gestalten diese aktiv mit.HauptaufgabenBetreuung aller Accountingfragen (insbesondere zu Rechnungslegungsverordnung-FINMA / FINMA-RS 20 / 1 "Rechnungslegung - Banken",...

  • IT support team lead

    vor 2 Wochen

    Bern, Bern, Schweiz NVL B.V. & Co. KG Vollzeit

    We are a privately managed, independent shipyard group with four renowned shipyard locations in northern Germany and international locations with more than 1,500 highly qualified employees. We offer our customers tailor-made, intelligent and cost-efficient shipbuilding solutions and comprehensive services, thereby supporting the operational readiness of the...

  • Design Engineering Team Leader

    Vor 6 Tagen

    Bern, Bern, Schweiz CK QLS Vollzeit

    Job DescriptionCAD Systems SpecialistCK QLS is seeking a skilled Senior CAD Leader to manage and enhance the CAD team's capabilities within a global biopharmaceutical company. This 12-month contract opportunity involves prioritizing workloads, editing and customizing CAD data, administering systems, and improving processes.Key Responsibilities:Prioritize and...

  • Software / Team Lead (Scrum Master)

    vor 2 Wochen

    Bern, Bern, Schweiz ONE Agency | IT Recruitment Experts Vollzeit

    ONE Agency | IT Recruitment ExpertsSoftware Entwickler.NET / Team Lead (Scrum Master)Über unseren KundenFür unseren Kunden, bei dem Sie in einem modernen und agilen Umfeld mit attraktiver Arbeitsplatzkultur arbeiten können, suchen wir:Ihr Aufgabenbereich- Sie sind der agile Leader und Coach Ihres Teams- Sie unterstützen und leiten das Squad in seinen...

  • Software / Team Lead (Scrum Master)

    vor 2 Wochen

    Bern, Bern, Schweiz ONE Agency | IT Recruitment Experts Vollzeit

    ONE Agency | IT Recruitment ExpertsSoftware Entwickler.NET / Team Lead (Scrum Master)Über unseren KundenFür unseren Kunden, der Sie gerne von seinen hohen Qualitäten als Arbeitgeber überzeugen möchte, suchen wir:Ihr Aufgabenbereich- Sie sind der agile Leader und Coach Ihres Teams- Sie unterstützen und leiten das Squad in seinen Aktivitäten- Sie...

  • Agile Team Lead

    vor 1 Tag

    Bern, Bern, Schweiz Post CH AG Vollzeit

    Job Description:The Senior Scrum Master role at Post CH AG is a crucial part of our DevOps teams. As a servant leader, you will support the teams in strengthening their self-organization and encouraging them to act with responsibility and initiative according to agile principles and roles.You will motivate the teams to continuously improve and help clear...

  • Team Lead Public Cloud Engineering

    Vor 5 Tagen

    Bern, Bern, Schweiz Inventx AG Vollzeit

    Arbeitest du leidenschaftlich gerne mit motivierten Teamkollegen an innovativen Technologien und willst die Zukunft der MultiCloud Services von morgen gestalten ? Zusammen mit deinem Chapter/Team von Public Cloud Engineers entwickelst du die InventxManaged Public Cloud Services. Dabei arbeitest du eng mit anderen DevSecOps Teams und unseren Kunden...

  • Payroll Team Lead

    vor 1 Tag

    Bern, Bern, Schweiz CSL Vollzeit

    Job DescriptionThe Senior Payroll Manager position is responsible for overseeing the management of a large payroll team that processes complex payrolls for multiple countries. This includes ensuring accurate and timely processing, adherence to federal, state, and local regulations, as well as maintaining effective stakeholder relationships.Main...

  • Manufacturing Specialist, Deputy Team Leader

    vor 1 Woche

    Bern, Bern, Schweiz CSL Plasma Inc. Vollzeit

    Manufacturing Specialist, Deputy Team LeaderManufacturing Specialist, Deputy Team LeaderApply locations EMEA, CH, Kanton Bern, Bern, CSL Behring time type Full time posted on Posted 2 Days Ago job requisition id R-250487CSL Behring ist ein weltweit führendes Biotech-Unternehmen, das sich seinem Versprechen verpflichtet hat, Leben zu retten. In Bern...

  • Global Regulatory Team Lead

    vor 1 Tag

    Bern, Bern, Schweiz CSL Vollzeit

    Join us at CSL in this exciting opportunity to leverage your expertise in regulatory affairs and contribute to the success of our team. As a Regional TA Lead in the Intercontinental (ICO) Region, you will develop and execute regional strategies for the Cardio-Renal Therapeutic Area.Key Responsibilities:Lead the development of regional regulatory strategies...

  • CAD Team Lead

    Vor 6 Tagen

    Bern, Bern, Schweiz CTC Resourcing Solutions Vollzeit

    We are looking for an experienced CAD Leader to join our team at CTC Resourcing Solutions AG. The successful candidate will have proven experience in data management and CAD systems administration, as well as proficiency in Meridian, SAP, and 3D scan data management tools.Main Responsibilities:Work Distribution & Team Coordination: Prioritize and allocate...

  • Regional Risk Management Leader

    Vor 2 Tagen

    Bern, Bern, Schweiz CSL Vollzeit

    Job Overview:The Regional Security Director position at CSL Behring requires a highly experienced professional to lead security operations across the EMEA region. This individual will develop and implement security strategies, policies, and programs, ensuring the safety of personnel, assets, and facilities.Key Responsibilities:Security Strategy Development:...

  • eBPF Datapath Engineering Lead Position

    Vor 7 Tagen

    Bern, Bern, Schweiz Cisco Systems, Inc. Vollzeit

    Key ResponsibilitiesThe key responsibilities of this role include:Developing high-quality eBPF code for the Cilium OSS and EnterpriseDesigning and implementing core parts of Cilium's datapathProviding technical guidance and mentorship to junior engineersParticipating actively in the open-source communityA strong background in Linux systems design and...

  • Partnermanagement Lead in der Logistikbranche

    vor 4 Stunden

    Bern, Bern, Schweiz Alloga AG Vollzeit

    Position:Als Partnermanagement Lead bei Alloga AG wirst du Teil unseres Teams sein und unsere strategischen Ziele unterstützen. Du wirst die personelle und fachliche Führung eines Teams haben und dich auf die Entwicklung und Umsetzung unserer Bereichsstrategie konzentrieren.Aufgaben:Entwicklung und Umsetzung der Bereichsstrategie (SAM-Konzept) zur...

  • Senior CAD Leader

    vor 2 Wochen

    Bern, Bern, Schweiz CK Group Vollzeit

    CK QLS are looking for a Senior CAD Leader, to join a global biopharmaceutical company, based in Bern for a duration of 12 months.Verantwortlichkeiten: Ziel der Position Arbeitsverteilung innerhalb vom Team. Data Management System Administrator vom Data Management System Meridian. Administrator für technische Daten. Verif izierung und Anpassungen von CAD...