Junior Helpdesk

Why should I Apply:At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.We are looking for a student or part-time professional looking for an opportunity in Geneva. This person will join our IT Operations team, for 3-4 days a week onsite in Vernier.On a daily basis, you will

• Manage Dell monitor defects (Organize the shipment back to the vendor)
• Receive the new laptops, tag them, and put them in stock + Update the inventory
• Prepare the brand-new devices (Staging Windows, macOS, and Linux)
• Manage the devices of the leavers (wipe, restage, put back in stock/reassignment)
• Prepare interview laptops (Ad-hoc basis)
• Manage hardware requests in general for end-users (Mice, keyboards, adapters, ...)

The skills you demonstrate

• You are a student or recent graduate in Computer Sciences or similar
• You have experience with Mac and hardware support
• You are willing to come to our offices in Vernier for a minimum of 3 days/week
• You are fluent in English

Why you will love it here:• Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness – and embraces the right to fail (and get right back up again). We believe that the best idea wins and everyone has a voice.• We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate• We embrace work-life balance. It is important to maintain a healthy work-life balance. This is why we have a flexible work policy that includes remote and in-office hybrid work (minimum three days a week in the office - Monday/Tuesday/Thursday).• We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them.We prioritize Diversity, Equity, and Inclusion:At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures.We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.All offers of employment at Sonar are contingent upon the clear results of a comprehensive background check conducted prior to the start date.Please note that applications submitted through agencies or third-party recruiters will not be considered.On a daily basis, you will

• Manage Dell monitor defects (Organize the shipment back to the vendor)
• Receive the new laptops, tag them, and put them in stock + Update the inventory
• Prepare the brand-new devices (Staging Windows, macOS, and Linux)
• Manage the devices of the leavers (wipe, restage, put back in stock/reassignment)
• Prepare interview laptops (Ad-hoc basis)
• Manage hardware requests in general for end-users (Mice, keyboards, adapters, ...)

On a daily basis, you will

• Manage Dell monitor defects (Organize the shipment back to the vendor)
• Receive the new laptops, tag them, and put them in stock + Update the inventory
• Prepare the brand-new devices (Staging Windows, macOS, and Linux)
• Manage the devices of the leavers (wipe, restage, put back in stock/reassignment)
• Prepare interview laptops (Ad-hoc basis)
• Manage hardware requests in general for end-users (Mice, keyboards, adapters, ...)

---