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Application Support Specialist
vor 2 Wochen
Deine Rolle:
Entgegennahme, Analyse, Bearbeiten und Behebung von Störungsmeldungen und Aufträgen (Ticketsystem oder telefonisch) oder Weiterleitung an den 2nd/3rd Level Support
Support von verschiedenen Applikationen (DMS, WebServices, WebPortale)
Erstellung von SQL Queries und leichte Programmieraufgaben
Überwachung der Qualität sowie unterstützen des Notfallmanagements
Aktualisierung der Wissensdatenbank sowie Erstellen von Anleitungen und Durchführung von Schulungen in Teilbereich
Mitarbeit in Informatikprojekten
Informieren und Unterstützen der Anwender bei Betriebsstörungen.
Gestalten und Umsetzen der Prozesse nach ITSM / ITIL
Deine Verantwortung:
Technische Ausbildung: Abgeschlossene Lehre im Bereich Informatik, Zertifizierung als Microsoft-Techniker oder eine vergleichbare Qualifikation
Plattformkenntnisse: Erfahrung mit Systemen wie IBMi, AS/400 sowie ein solides Verständnis von Linux-Umgebungen
Microsoft-Kompetenzen: Tiefgehendes Wissen über Microsoft-Technologien, einschliesslich Windows-Betriebssysteme und Anwendungen wie MS Office
Datenbank- und Programmiersprachen-Know-how: Vertrautheit mit DB2-Datenbanken und SQL-Abfragen
Sprachkompetenz: Fliessende Deutsch- und Englischkenntnisse in Wort und Schrift; Kenntnisse in Französisch oder Italienisch sind von Vorteil
Benefits:
- Beteiligung an gesundheitlichen Massnahmen
- Kantine, Essenszulagen und Vergünstigungen
- Attraktive Mitarbeiterrabatte
- Markt- und leistungsgerechte Löhne
- Attraktive Weiterbildungs- und Entwicklungsmöglichkeiten
ROCKEN Jobs:
https://rocken.jobs
Profil erstellen:
https://rocken.jobs/application/profil-erstellen/
#JC-it
Arbeitsort
Zürich
Kontakt
Atdhe Krasniqi,
+41443852131