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Application Support Specialist

vor 2 Wochen


Zürich, Schweiz Rocken® Vollzeit
Lohn - CHF55'000 - 75'000
Deine Rolle:
  • Entgegennahme, Analyse, Bearbeiten und Behebung von Störungsmeldungen und Aufträgen (Ticketsystem oder telefonisch) oder Weiterleitung an den 2nd/3rd Level Support

  • Support von verschiedenen Applikationen (DMS, WebServices, WebPortale)

  • Erstellung von SQL Queries und leichte Programmieraufgaben

  • Überwachung der Qualität sowie unterstützen des Notfallmanagements

  • Aktualisierung der Wissensdatenbank sowie Erstellen von Anleitungen und Durchführung von Schulungen in Teilbereich

  • Mitarbeit in Informatikprojekten

  • Informieren und Unterstützen der Anwender bei Betriebsstörungen.

  • Gestalten und Umsetzen der Prozesse nach ITSM / ITIL


Deine Verantwortung:
  • Technische Ausbildung: Abgeschlossene Lehre im Bereich Informatik, Zertifizierung als Microsoft-Techniker oder eine vergleichbare Qualifikation

  • Plattformkenntnisse: Erfahrung mit Systemen wie IBMi, AS/400 sowie ein solides Verständnis von Linux-Umgebungen

  • Microsoft-Kompetenzen: Tiefgehendes Wissen über Microsoft-Technologien, einschliesslich Windows-Betriebssysteme und Anwendungen wie MS Office

  • Datenbank- und Programmiersprachen-Know-how: Vertrautheit mit DB2-Datenbanken und SQL-Abfragen

  • Sprachkompetenz: Fliessende Deutsch- und Englischkenntnisse in Wort und Schrift; Kenntnisse in Französisch oder Italienisch sind von Vorteil


Benefits:
  • Beteiligung an gesundheitlichen Massnahmen
  • Kantine, Essenszulagen und Vergünstigungen
  • Attraktive Mitarbeiterrabatte
  • Markt- und leistungsgerechte Löhne
  • Attraktive Weiterbildungs- und Entwicklungsmöglichkeiten

ROCKEN Jobs:

https://rocken.jobs


Profil erstellen:

https://rocken.jobs/application/profil-erstellen/


#JC-it

Arbeitsort
Zürich

Kontakt

Atdhe Krasniqi,
+41443852131