Field Application Engineer
vor 8 Stunden
In addition to our four Divisions, the Group functions also host our Corporate Accelerator, based in Zurich, Switzerland.
We are a diverse team of engineers and business developers working on a multitude of innovative products and technology projects on a mission to take transport in industrial intra-logistics to the next level.
We foster a collaborative and empowering environment where your ideas will be valued, and your potential will be unleashed.
For our new product family being launched to the market, we are seeking a motivated Field Application Engineer to bridge our engineering teams and customers, ensuring the effective deployment and support of our advanced machinery in the field.
Your main challenges
Coordinate and execute in-house tests and field tests for new products, gathering performance data and ensuring smooth execution in live environments.
- Assist customers with preparation, commissioning and after-sales support of machines to ensure optimal performance and customer satisfaction.
- Provide prompt and knowledgeable technical support for after-sales service, troubleshooting, and maintenance to resolve customer issues effectively.
- Gather valuable customer insights and feedback from fieldwork and channel them to the product development team to refine product designs and features.
What we look for
- University Degree in Automation Engineering, Mechatronics Engineering, or a related field.
- Technical knowledge and experience with testing, commissioning and servicing industrial automation equipment.
- Experience with new product introduction and prototypes.
- Exceptional troubleshooting and problem-solving abilities.
- Understanding of Python and C++ programming (or willingness to learn).
- Experience with Omron/MiR AMRs and their commissioning is a plus.
- Good understanding of customer needs and requirements in the field of intralogistics and manufacturing.
- Ability to travel to customer sites as required.
- Customer-Focused: You care about understanding and meeting customer needs, and you're committed to making sure they get the best service and support possible.
- Quick Problem-Solver: You're resourceful and quick on your feet, ready to tackle issues and find solutions even when things get challenging.
- Excellent Communicator: You know how to explain technical ideas in a simple way, whether talking to technical or non-technical people.
- Quality-Oriented: You're thorough, ensure best quality of the tested product, keep accurate records and make sure every part of the system works just right.
- Team Player: You enjoy working with others, building strong relationships with your customers, and the engineering team.
- Adaptable and Positive: You thrive in fast-paced environments and handle surprises with patience and a positive outlook
- Curious and Always Learning: You're naturally curious and keep up with new developments in automation and technology, eager to grow your expertise.
We look forward to receiving your application in English
For further information please visit our website: www.moovimenta.com
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