Luxury travel consultant
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You present El Gouna and other destinations with personal storytelling and approved materials.
You explain hotels, experiences, packages, seasonal considerations and practical travel information clearly.
You prepare travel proposals and bookings with our partners and guide them through to completion.
You keep all enquiries, proposals, follow-ups and booking statuses accurate in the CRM.
You keep guests informed while quotations, availability or partner confirmations are still pending.
You host guests with beverages and light hospitality according to our standards.
You support hotel and concierge referrals, partner visits, client events and seasonal campaigns.
You handle routine service matters professionally and escalated complex issues in good time.
Where needed, you also support other areas of Andermatt Experiences.
What you bring inProfessional qualification in travel, tourism, hospitality, sales or another customer service discipline
2 to 4 years of experience in travel consulting, reservations, concierge, luxury retail or premium hospitality
Experience in needs analysis, proposal preparation and booking coordination
Confident use of CRM, booking,
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