Specialist customer training
vor 1 Tag
Position SummaryTake Your Passion for Training & Customer Experience to New Heights
At Jet Aviation, we’re committed to delivering exceptional customer experiences in the world of private aviation. To uphold our high standards, we’re searching for a Customer Experience Training Specialist who will design, implement, and deliver world-class training programs that enhance service excellence across our global operations.
If you have a strong hospitality background, a passion for coaching and developing teams, and the ability to bring training to life, this is your opportunity to make a real impact in a dynamic, international environment.
Your missionDevelop & Deliver Training:Design and implement engaging customer experience training programs that align with our operational standards, exceed customer expectations, and reflect a deep understanding of the standards and service excellence within a five-star hospitality environment.
Coach & Support Teams On-Site:Travel to various Jet Aviation locations to provide hands-on coaching, training audits, and service quality support, fostering a client-centric mindset among teams.
Drive Consistency & Excellence:Collaborate with teams across the business to reinforce best practices and maintain a seamless customer experience, ensuring service excellence at every touchpoint.
Autonomously Lead Training Initiatives:Take full ownership of training projects while ensuring alignment with company policies and service goals, and the highest standards of hospitality.
Analyze & Improve:Gather feedback and performance data to continuously refine training programs, making them more effective, engaging, and impactful.
Champion the Brand:Serve as an ambassador for Jet Aviation’s global customer philosophy, setting the tone for excellence and inspiring teams to deliver best-in-class service in everything we do.
What we offer youAn exciting and challenging job in a dynamic environment
Various opportunities for professional and personal development
Working with the latest technologies and tools
A motivated and cheerful team that looks forward to working with you
Our events are great We also have lots of fun together outside of working hours
Your profileBachelor’s degree or equivalent
Proven experience in hospitality operations and training design (e.g., instructional design, adult learning principles).
Strong understanding of customer service excellence and industry best practices,and the exceptional standards expected in a five-star hospitality setting.
Excellent communication and presentation skills, with the ability to engage, inspire, and connect with diverse audiences.
Highly organized, detail-oriented, and proactive in problem-solving.
A true people person – able to foster relationships, motivate teams, and create a culture of continuous improvement.
Comfortable working independently while respecting and enforcing company standards.
Willingness to travel frequently in EMEA or globally for on-site training and support.
Proficiency in training technology (e.g., LMS platforms, e-learning tools) is a plus.
If you are passionate about hospitality, training, and making a meaningful impact, we’d love to hear from you
-
Specialist Customer Training
vor 1 Woche
Basel, Schweiz handwerker VollzeitJob Category: Customer Standards & ServicesRequisition Id: 3657Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing....
-
Specialist Customer Training
vor 1 Woche
Basel, Schweiz Jet Aviation VollzeitLocation:Basel, CHFlexible Work Arrangement: HybridJob Category: Customer Standards & ServicesCareer Level: ProfessionalRequisition Id: 3657Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter,...
-
Specialist Customer Training
Vor 7 Tagen
Basel, Schweiz Jet Aviation VollzeitLocation:Basel, CHFlexible Work Arrangement: HybridJob Category: Customer Standards & ServicesCareer Level: ProfessionalRequisition Id: 3657Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter,...
-
Specialist Customer Training
Vor 6 Tagen
Basel, Schweiz Jet Aviation AG VollzeitSince 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...
-
Training Experience Specialist
vor 21 Stunden
Basel, Basel-Stadt, Schweiz handwerker VollzeitAt Jet Aviation, we are dedicated to delivering exceptional customer experiences in the world of private aviation. To uphold our high standards, we are searching for a Customer Experience Training Specialist who will design, implement, and deliver world-class training programs that enhance service excellence across our global operations.Your MissionDevelop &...
-
Training Specialist
Vor 5 Tagen
Basel, Schweiz Gi Group VollzeitOur client, a dynamic and high growth pharmaceutical organization, is looking for a new team member.Training SpecialistBaselTitle: Specialist, TrainingDuration: 6 monthsPensum: 100%The Role:As a Training Administrator – DS Network Compliance, you will be responsible for administering the Learning Management System (LMS) to support the Global GxP Training...
-
Customer Service Specialist
vor 4 Wochen
Basel, Schweiz Abbott Laboratories VollzeitCustomer Service Specialist page is loadedCustomer Service SpecialistApply locations Switzerland - Basel time type Full time posted on Posted 2 Days Ago job requisition id 31110461JOB DESCRIPTION:Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of...
-
Teleperformance Customer Care Specialist
Vor 5 Tagen
Basel, Basel-Stadt, Schweiz TN Switzerland VollzeitAre you a fluent German speaker looking for a new challenge? We are seeking a customer care specialist to join our team at Teleperformance Greece.Job Description:As a customer care specialist, you will be responsible for communicating with customers from Switzerland, providing solutions to network and other problems they face.Requirements:Fluent German...
-
Customer Service Specialist
vor 4 Wochen
Basel, Schweiz Thoratec Switzerland GmbH VollzeitAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. Abbott...
-
Customs Trade Specialist
Vor 7 Tagen
Basel, Basel-Stadt, Schweiz Inter IKEA Systems B.V. VollzeitAbout the Role:We are seeking a skilled Customs Trade Specialist to join our team at Inter IKEA Systems B.V. The successful candidate will have expertise in customs and trade compliance, including classification, valuation, country of origin, free trade agreements, bonded management, and other customs-related topics.The role will involve providing guidance...
-
Customer Service Specialist
vor 3 Wochen
Basel, Schweiz Abbott VollzeitJOB DESCRIPTION:Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160...
-
Customer Service Specialist
vor 4 Wochen
Basel, Schweiz Abbott Laboratories VollzeitAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.Abbott...
-
Customer Service Specialist
vor 1 Woche
Basel, Schweiz TN Switzerland VollzeitCustomer Service Specialist, Basel-StadtClient:AbbottLocation:Basel-StadtJob Category:Customer ServiceJob Reference:30a053021b08Job Views:6Posted:03.03.2025Expiry Date:17.04.2025Job Description:Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the...
-
Basel, Schweiz DSV VollzeitJoin to apply for the Customer Service Specialist, Customer Desk, Switzerland (m/w/d) role at DSV - Global Transport and Logistics.Job Req Number: 91302Time Type: Full TimeDivision: CHE - DSV Logistics S.A. (Road)Location: PrattelnManager: Marco ReimannWe are offering a permanent position as a Customer Service Specialist (m/f/d) in our Road Division at the...
-
Customer Service Specialist
vor 2 Wochen
Basel, Basel-Stadt, Schweiz TN Switzerland VollzeitAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.Abbott...
-
Customer Service Specialist
vor 3 Wochen
Basel, Schweiz TN Switzerland VollzeitAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.Abbott...
-
Global Customs Specialist
Vor 6 Tagen
Basel, Basel-Stadt, Schweiz Inter IKEA Systems B.V. VollzeitAbout the Job:We are looking for a skilled Customs Trade Specialist to join our team at Inter IKEA Systems B.V. The successful candidate will have expertise in customs and trade compliance, including classification, valuation, country of origin, free trade agreements, bonded management, and other customs-related topics.The role will involve providing...
-
Basel, Basel-Stadt, Schweiz TN Switzerland VollzeitWe are seeking a dedicated and results-driven Customer Care specialist to join our team in Greece. As a key contributor to our customer support function, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Provide first-line support to customers via phone, email, and chat,...
-
Basel-Pratteln, Basel-Land, Schweiz DSV - Global Transport and Logistics VollzeitAt DSV – Global Transport and Logistics, we offer a dynamic opportunity for a Customer Service Specialist to join our team at the Pratteln location.About the JobWe are seeking a highly skilled professional to handle customer inquiries, provide efficient interfaces to operations, and maximize customer satisfaction. As a key member of our Customer Desk, you...
-
Customer Engagement Specialist
Vor 2 Tagen
Basel, Basel-Stadt, Schweiz The U.S. Pharmacopeial Convention (USP) VollzeitJob DescriptionWe are seeking an experienced Customer Engagement Specialist to join our team. The successful candidate will be responsible for developing and implementing customer engagement strategies to drive sales growth and improve customer satisfaction in the pharmaceutical industry.The ideal candidate will have a strong background in business...
