Senior system engineer

vor 1 Woche


Geneve, Schweiz Ekkiden Vollzeit

For one of our major clients in Geneva , we are looking for a Senior Microsoft Workplace & VDI Engineer  to reinforce a skilled Level 2 support team (4 people). This is a 100% on-site, hands-on role  with real ownership. You will act as the technical reference  for Microsoft environments, VDI platforms, endpoint security, monitoring, and automation, ensuring a high-performance, secure, and seamless end-user experience. If you enjoy solving complex issues, optimizing systems at scale, and working close to the business, this role is for you. Senior System Engineer - Level 2-3 Support - Microsoft 365 Modern Workplace & Infrastructure Support Handle Level 2 & Level 3 incidents and requests , with a focus on complex and high-impact issues. Support and mentor Level 1 teams , especially on Microsoft services (Outlook, Exchange, Teams). Administer and evolve the Omnissa (formerly VMware EUC)  ecosystem: Horizon, Workspace ONE, UEM (VDI/Daa S & endpoints). Manage and optimize the Microsoft stack : Windows 10/11, Intune/SCCM, Entra ID, Teams. Ensure stability, security, and compliance  across workstations and mobile devices. Monitoring, Performance & User Experience Administer on-premise monitoring tools  for infrastructure health and capacity. Deploy and operate user experience monitoring solutions  (Control Up or equivalent). Diagnose performance bottlenecks and optimize infrastructure paths. Implement automated performance benchmarks  and integrate them into monitoring systems. Identity, Security & Deployments Configure and manage Entra ID (Azure AD) , access policies, and identity services. Administer Microsoft Teams  for secure, reliable collaboration. Design and execute OS, application, and patch deployment strategies. Apply endpoint security and compliance best practices. Automation & Engineering Practices Develop and maintain Power Shell automation scripts. Contribute to CI/CD pipelines  using Git Hub for infrastructure and workplace automation. Exposure to Terraform or Infrastructure as Code  is a strong plus. Apply testing and validation processes to guarantee deployment quality. Service Management & Knowledge Sharing Work with Service Desk+ (ITSM)  for incident, change, and problem management. Participate in MDM / cmdm administration  for endpoint and mobile security. Produce clear, structured documentation: runbooks, procedures, and technical guides. Actively contribute to knowledge sharing  across L1/L2/L3 teams. What we are looking for Technical Expertise Strong background in Microsoft workplace technologies : Proven hands-on experience with Omnissa / VMware EUC  (Horizon, Workspace ONE, UEM). Solid expertise in monitoring, troubleshooting, and performance optimization. Advanced Power Shell scripting  skills. Good understanding of CI/CD tools and Git Hub ; Terraform  is a plus. Experience with ITSM tools  (Service Desk+) and MDM solutions. Experience 15+ years of professional experience. Strong track record in L2/L3 support  within on-premise or hybrid environments. Comfortable acting as a technical authority and escalation point. Languages English: Fluent French: Strong asset jiddead65faen jit0103aen jpiy26aen



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