ITS Service Desk Analyst
vor 1 Woche
Work Hours/Schedule: Flexible work schedules up to 20 hours per week during hours of 7:45am – 6:00pm Monday through Friday Primary purpose of position: Provide technical hardware, software, and connectivity problem resolution over the phone, by email, or in person to the campus community under supervision of the Service Desk Manager. Duties and responsibilities: •Clearly communicate technical solutions in a user-friendly, professional manner•Provide excellent customer service and ownership of technical support issues•Log and track tickets using service desk management software and maintain up-to-date ticket records and related documentation•Write knowledgebase articles for common problems•Meet or exceed established objectives for time to first response, time to resolution, and customer satisfaction. #LI-DNI Knowledge, skills and abilities required: •Experience working with Microsoft Windows, Microsoft 365, PC hardware and software•Ability to work independently•Genuine desire to learn is essential Additional Information: Great place to learn and gain IT experience. Stop by the ITS Service Desk (S&E 121) for more details and for an application.
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IT Service Desk Specialist
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IT Service Desk Specialist
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Geneva, Schweiz Penta Corporate Hosting Limited VollzeitAbout Us Penta is a Managed Service Provider (MSP) specializing in IT outsourcing and cloud transformation, operating in both public and private data centers. From our offices in Geneva, Switzerland, and Dubai (DIFC), United Arab Emirates, we deliver secure and reliable IT services to clients around the world. To support our expanding customer base, we’re...
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IT Service Desk Specialist
vor 3 Wochen
Geneva, Schweiz Penta Corporate Hosting Limited VollzeitAbout Us Pentais a Managed Service Provider (MSP) specializing in IT outsourcing and cloud transformation, operating in both public and private data centers. From our offices in Geneva, Switzerland, and Dubai (DIFC), United Arab Emirates, we deliver secure and reliable IT services to clients around the world. To support our expanding customer base, we re...
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IT Service Desk Specialist
vor 3 Wochen
Geneva, Schweiz Penta Corporate Hosting Limited VollzeitAbout Us Pentais a Managed Service Provider (MSP) specializing in IT outsourcing and cloud transformation, operating in both public and private data centers. From our offices in Geneva, Switzerland, and Dubai (DIFC), United Arab Emirates, we deliver secure and reliable IT services to clients around the world. To support our expanding customer base, we’re...
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Investment Analyst
vor 1 Woche
Geneva, Schweiz Michael Page Switzerland VollzeitOur client is looking to recruit an Investment Analyst to strengthen its investment team. The organisation manages diversified portfolios across global public and private markets, including traditional asset classes as well as alternative and illiquid investments.Investment Analyst - cross assetOur client is a small-sized company within the financial...
