IT Service Desk Specialist
vor 3 Wochen
About Us Pentais a Managed Service Provider (MSP) specializing in IT outsourcing and cloud transformation, operating in both public and private data centers. From our offices in Geneva, Switzerland, and Dubai (DIFC), United Arab Emirates, we deliver secure and reliable IT services to clients around the world. To support our expanding customer base, we’re looking for a Service Desk Specialist with strong expertise in Microsoft 365 technologies to join our dynamic team. IT Service Desk SpecialistYour Role As a Service Desk Specialist, you will play a key role in delivering technical excellence and ensuring client satisfaction. You will: Support Users: Provide efficient remote and on-site assistance to resolve client issues across Microsoft 365, Windows, and networking environments. Manage Systems: Administer and troubleshoot Microsoft 365 services (Exchange Online, SharePoint, OneDrive, Teams, Intune) as well as Active Directory, Windows Servers, and Citrix environments. Monitor & Resolve: Prioritize and resolve incidents according to criticality while maintaining high service quality. Document Activities: Accurately record all support actions in the ticketing system, ensuring transparency and traceability. Collaborate: Work closely with senior engineers and cloud specialists to escalate complex issues and contribute to continuous service improvement. Take Ownership: Act proactively to identify recurring issues and implement sustainable solutions. Your Profile We’re looking for someone who is: Experienced: Minimum 3 years in IT support, ideally in a Microsoft 365 or hybrid environment. Technically Skilled: Strong knowledge of Microsoft 365 administration, Exchange Online, Teams, SharePoint, OneDrive, Intune, Active Directory, and Windows Server. Customer-Focused: Excellent communication skills with a genuine commitment to delivering top-tier client service. Bilingual: Fluent in both French and English (spoken and written). Organized & Independent: Able to manage multiple priorities efficiently in a fast-paced, service-oriented environment. Certified (a plus): Microsoft 365 Fundamentals (MS-900), Modern Desktop Administrator (MD-102), or similar certifications are an asset. Why Join Us? Be part of a supportive, innovative IT team working with modern Microsoft cloud technologies. Grow your cloud and cybersecurity expertise through real-world experience and continuous learning. Collaborate with international clients and contribute to impactful IT transformations. Enjoy a professional environment that values trust, growth, and technical excellence. How to Apply Ready to take your Microsoft 365 expertise to the next level?Send your CV and a short cover letter to jid6cac49bafr jit1147afr jpiy25afr
-
IT Service Desk Specialist
vor 3 Wochen
Geneva, Schweiz Penta Corporate Hosting Limited VollzeitAbout Us Penta is a Managed Service Provider (MSP) specializing in IT outsourcing and cloud transformation, operating in both public and private data centers. From our offices in Geneva, Switzerland, and Dubai (DIFC), United Arab Emirates, we deliver secure and reliable IT services to clients around the world. To support our expanding customer base, we’re...
-
IT Service Desk Specialist
vor 3 Wochen
Geneva, Schweiz Penta Corporate Hosting Limited VollzeitAbout Us Pentais a Managed Service Provider (MSP) specializing in IT outsourcing and cloud transformation, operating in both public and private data centers. From our offices in Geneva, Switzerland, and Dubai (DIFC), United Arab Emirates, we deliver secure and reliable IT services to clients around the world. To support our expanding customer base, we re...
-
IT Service Desk Specialist
vor 3 Wochen
Geneva, Schweiz Penta Corporate Hosting Limited VollzeitAbout Us Pentais a Managed Service Provider (MSP) specializing in IT outsourcing and cloud transformation, operating in both public and private data centers. From our offices in Geneva, Switzerland, and Dubai (DIFC), United Arab Emirates, we deliver secure and reliable IT services to clients around the world. To support our expanding customer base, we’re...
-
ITS Service Desk Analyst
vor 1 Woche
Geneva, Schweiz Geneva College VollzeitWork Hours/Schedule: Flexible work schedules up to 20 hours per week during hours of 7:45am – 6:00pm Monday through Friday Primary purpose of position: Provide technical hardware, software, and connectivity problem resolution over the phone, by email, or in person to the campus community under supervision of the Service Desk Manager. Duties and...
-
IT Support Specialist
vor 2 Wochen
Geneva, Schweiz Umanova SA VollzeitUmanova is a Swiss professional services company with an innovative and future oriented approach to consulting providing outstanding conditions.For our international customer in Geneva we are looking to hire few experienced IT Support Specialists.Key Deliverables:In line with the organization's objectives and business needs, provide functional and technical...
-
IT Support Specialist
vor 4 Wochen
Geneva, Schweiz AXEPTA SA VollzeitWe are looking for an experienced and service-oriented IT Support Consultant (L1/L2) to join our client in Geneva. In this role, you will provide technical assistance to end-users, troubleshoot hardware and software issues, and ensure smooth daily IT operations in a fast-paced and international environment.IT Support SpecialistIT Support Consultant (Level...
-
IT Support Specialist
vor 1 Woche
Rue de Hesse Geneva, CH, Switzerland Umanova SA Vollzeit CHF 60'000 - CHF 90'000 pro JahrJob DescriptionUmanova is a Swiss professional services company with an innovative and future oriented approach to consulting providing outstanding conditions.For our international customer in Geneva we are looking to hire few experienced IT Support Specialists.Key Deliverables:In line with the organization's objectives and business needs, provide...
-
Responsable Service Desk
vor 2 Wochen
Geneva, Schweiz FER Genève VollzeitMissions principales Pour notre département des Systèmes d’Information, nous recherchons un.e Vous encadrerez les équipes de support informatique (niveaux 1 et 2) ainsi que l’équipe d’ingénierie poste de travail (N3). Vous veillerez à la qualité du service rendu, à la montée en compétence des équipes, à la structuration d’une base de...
-
IT Consultant – Compliance Specialist
vor 2 Wochen
Geneva, Schweiz LHH VollzeitFor one of our clients in Geneva we are recruiting an IT Consultant – Compliance Specialist who is open-minded and client-oriented, is passionate about his work, who believes in success and has a strong team spirit. Are you looking for you next challenging position? This opportunity is for you! Responsibilities : In this position you have a important role...
-
Senior Private Assets Client Services Specialist
vor 2 Wochen
Geneva, Schweiz Lombard Odier VollzeitA career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices...
