Global Operations Specialist

Vor 4 Tagen


Luzern, Luzern, Schweiz Mapiaule Vollzeit
About Us
EF Educational Tours is dedicated to providing life-changing education for global citizens. For over 50 years, we have been committed to delivering high-quality educational travel experiences that combine language training with cultural exchange, academic achievement, and educational travel.

Job Role
The Operations Trainee role is an exciting opportunity to join our team and contribute to the success of our business. As an Operations Trainee, you will be responsible for supporting the operations staff in providing exceptional travel experiences for our students. Your key responsibilities will include optimizing group logistics, coordinating with external vendors, and ensuring quality targets are met. You will also support cross-departmental strategy projects and assist with vendor negotiations.

Main Responsibilities
• Optimize and coordinate group logistics with external vendors and EF Tour Directors
• Follow up on quality targets with our vendors
• Support cross departmental strategy projects
• Assist with vendor negotiations
• Manage Invoices and Expense reports
• Investigate and resolve discrepancies between cost and budget
• Keep daily contact with European suppliers and with operational budget owners in Lucerne

Key Skills
• Strong organizational skills, able to multitask and great attention to detail
• Quick learner and a proven problem solver
• Skilled at data analysis and MS Excel
• Proactive and flexible
• Passionate about educational travel
• Able to analyze processes and come up with creative ways of improving them
• Nationality of one of the EU or EFTA countries
• Fluency in English and either French, Spanish, Italian or German
• Highly sociable and energetic, positive and with a sense of humor

Career Development Opportunities
At EF, we are committed to helping our employees develop their careers and achieve their full potential. As a member of our team, you can expect access to training and development programs, mentorship opportunities, and a supportive work environment that encourages growth and innovation.

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