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E-Commerce Operations Director

vor 1 Woche

Luzern, Luzern, Schweiz Delta Galil Industries Vollzeit
Bath & Body Works EU - eCommerce Manager

We are expanding our digital footprint in Europe, and we need a talented Global E-Business Manager to oversee the strategy, development, and operations of our multi-country, multi-language e-commerce platform.

This role requires a seasoned professional with a strong understanding of e-commerce principles, including user experience, mobile responsiveness, and accessibility. The ideal candidate will have experience working in a fast-paced environment, managing complex projects, and collaborating with stakeholders across cultures and teams.

Job Description:

  • Develop and execute an e-commerce strategy aligned with business objectives for each target market.
  • Lead the launch and continuous optimization of the multi-country e-commerce platform.
  • Collaborate with developers, UX/UI designers, and third-party agencies to ensure the platform supports localization (languages, currencies, legal requirements, etc.).
  • Implement best practices for user experience, mobile responsiveness, and accessibility.
  • Identify opportunities for growth, including new features, products, and market trends.
  • Monitor key performance indicators (KPIs) such as conversion rates, average order value (AOV), and customer acquisition cost (CAC).

Responsibilities:

  • Work with translators and local market experts to ensure accurate and culturally relevant content.
  • Develop country-specific promotions, pricing strategies, and campaigns in collaboration with the marketing team.
  • Build and manage a team that includes a site merchandiser, digital marketing specialist, and others as needed.
  • Collaborate with internal and external stakeholders, including marketing, supply chain, IT, and legal teams.
  • Act as the primary liaison between regional offices and the global headquarters.