Head of IT Reservation and Inventory Platforms Manager

vor 4 Wochen

Genf, Genf, Schweiz MSC CRUISES Vollzeit

Job Summary

The Head of IT Reservation and Inventory Platforms will be responsible for managing IT services for all reservation and inventory management functions. This includes establishing and maintaining relationships with business stakeholders, driving IT strategy, and delivering solutions in line with the Chief Information Officer's guidelines.

Key Responsibilities

  • Collaborate with the CIO to develop an evolution strategy for the domain, aligned with the company's business strategy.
  • Ensure alignment between business functions and IT departments at all levels, guaranteeing high internal customer satisfaction for IT services.
  • Manage a comprehensive IT portfolio for the domain, organizing and developing teams.
  • Demonstrate a thorough understanding of product/service structure and business-related aspects, with exceptional relationship management skills.
  • Collect business requirements and support business initiatives scope definition.
  • Drive the definition of an evolutionary roadmap for Reservation and Inventory IT services.
  • Promote innovation for a cross-functional domain by monitoring technology trends and understanding their impact on business processes.
  • Ensure solution delivery through effective release management strategy.
  • Lead platform and vendor evaluation and selection.
  • Direct vendor engagement, ensuring effective negotiation with internal stakeholders.
  • Manage a diverse team with technical and functional skills at different levels of seniority.

Requirements

  • Fluent in English, both oral and written; proficiency in any other European language is considered an advantage.
  • Degree in Computer Science, Business Administration, Economics, Mathematics, or another technical field.
  • Minimum 10-15 years of working experience in primary consulting firms and/or large multinational corporations.
  • Proven team and budget management skills.
  • Significant experience in driving complex transformational programs with a focus on reservation systems and related technologies.
  • Strong functional background covering most relevant inventory and setup processes.
  • Solid experience in project management methodologies, such as Agile and Scrum.
  • Familiarity with API, microservices, and cloud technologies to facilitate digital transformation.
  • Effective communication, interpersonal, and negotiation skills, capable of building relationships across the organization and with external stakeholders.
  • Analytical and problem-solving mindset, with the ability to prioritize tasks and manage time effectively.

VISA REQUIREMENTS

Right to work in Switzerland.

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